Technical Claims Specialist - Worker's Compensation

AmTrust Financial Services Inc.; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

AmTrust Financial Services, a dynamic commercial insurance company, seeks a Technical Claims Specialist for its Workers Compensation Department. The role involves overseeing high-risk claims, enhancing processes, and mentoring staff. Ideal candidates possess extensive claims experience and strong leadership skills within an inclusive environment.

Benefits

Medical & Dental Plans

Life Insurance

401k Savings Plans

Paid Time Off

Qualifications

• 7-10+ years of Workers Compensation claim handling experience.
• Ability to manage complex projects and technical staff.
• Strong communication skills necessary for presenting to leadership.

Responsibilities

• Oversee and manage complex workers compensation claims.
• Develop reports and analyze trends to improve outcomes.
• Conduct training and lead process improvements within the organization.

Skills

Communication

Leadership

Technical Claim Oversight

Education

CPCU or AIC designation

Job description

Overview

AmTrust Financial Services, a fast-growing commercial insurance company, has an immediate need for aTechnical Claims Specialist in our Worker's Compensation Department. This person will focus on providing support and technical oversight for complex or high-risk workers compensation claims.

Responsibilities

• Assume co-ownership for the outcomes on claims under oversight.
• Serve as the primary point of contact and business owner for critical national initiatives, with ownership for how those programs are performing and their results.
• Manage or participate as a SME in complex projects and initiatives for the WC line of business.
• Participate with senior leadership with develop, implementation, and training to new process, technology, and metrics.
• Responsible for LOB reserve adequacy, audits, reporting, etc.
• Development of WC guidelines, policies, procedures, standards, and best practices.
• Identify and pursue ways to reduce inefficiencies in claim processes.
• Conduct training, drive initiatives, action planning, development planning, and process improvement within region.
• Develop reports, evaluate trends, and drive outcomes within region.
• Serve as subject matter expert for the claims group and assist in cross departmental projects and initiatives.

Qualifications

• CPCU, AIC designation, adjuster licensing program or other industry training programs a plus
• 7-10+ years of Workers Compensation claim handing experience.
• Ability to manage highly technical claim staff.
• Ability to mentor, train, and be a leader within the organization.
• Ability to provide claim oversight and direction on complex claim issues.
• Strong communication skills with ability to present to senior leadership.
• Knowledge source for adjusters
• Ability to develop reports, metrics, and process improvement plans.
• Ability to independently manage multiple projects and project teams.

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What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.