Technical Claim Manager-Casualty (New York Labor Law focus)

RLI Insurance Company; Glastonbury (CT); Hybrid; USD 121,000 - 176,000; Full time

Benefits offered by this job

Annual bonus plans

Employee stock ownership plan (ESOP)

401(k) — automatic company match

Paid time off

Job summary

RLI Insurance Company in CT is seeking an experienced claims professional to handle New York Casualty GL and commercial excess liability large loss claims. You will assess coverage issues, investigate claims, reserve appropriately, and coordinate with outside counsel to drive fair, expeditious outcomes.

You will work within our Best Practices framework to manage complex claims, leverage strong communication with insureds and underwriters, and contribute to a high-performing claims team.

Qualifications

• Typically requires a bachelor’s degree in business administration, insurance, or a related field and 8+ years of relevant legal or insurance related experience or Juris Doctorate with relevant insurance defense litigation experience.
• Extensive experience in handling complex GL and commercial excess liability claims, including the management of outside counsel. Knowledge of New York Construction/Labor Law statutes impacting the handling and evaluation of such claims.

Responsibilities

• Handle New York Casualty GL and commercial excess liability large loss claims proactively to achieve optimum results by resolving claims fairly, expeditiously and economically.
• Assess coverage issues on claims and issue appropriate coverage letters/documentation in required timeframe.
• Complete timely investigation of claim and post appropriate reserves.
• Proactively manage outside counsel on litigated claims.
• Handle claims in accordance with RLI's Best Practices.

Skills

GL claims experience

Insurance litigation

Communication skills

Outside counsel management

Education

Bachelor’s degree in business administration/insurance or related field

Juris Doctorate

Job description

About Us

We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results.

About Us

We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.

Principal Duties & Responsibilities

• Handle New York Casualty GL and commercial excess liability large loss claims proactively to achieve optimum results by resolving claims fairly, expeditiously and economically.


• Assess coverage issues on claims and issue appropriate coverage letters/documentation in required timeframe.


• Complete timely investigation of claim and post appropriate reserves.


• Proactively manage outside counsel on litigated claims.


• Handle claims in accordance with RLI's Best Practices.

Education & Experience

• Typically requires a bachelor’s degree in business administration, insurance, or a related field and 8+ years of relevant legal or insurance related experience or Juris Doctorate with relevant insurance defense litigation experience.


• Extensive experience in handling complex GL and commercial excess liability claims, including the management of outside counsel. Knowledge of New York Construction/Labor Law statutes impacting the handling and evaluation of such claims.

Knowledge, Skills, & Competencies

• Be proactive in initial investigation, claim handling, attorney management, and resolution.


• Superior communication skills to work effectively with insureds, underwriters and claimants.


• Ideal candidate will have superior working knowledge of case law, statutes, and procedures impacting the handling and value of claims.

Compensation Overview

The base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future.

Base Pay Range

$121,040.00 - $176,416.00

Total Rewards

At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.

Financial Incentives

• Annual bonus plans


• Employee stock ownership plan (ESOP)


• 401(k) — automatic 3% company contribution


• Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)

Work & Life

• Paid time off (PTO) and holidays


• Paid volunteer time off (VTO) to support our communities


• Parental and family care leave


• Flexible & hybrid work arrangements


• Fitness center discounts and free virtual fitness platform


• Employee assistance program

Health & Wellness

• Comprehensive medical, dental and vision benefits


• Flexible spending and health savings accounts


• 2x base salary for group life and AD&D insurance


• Voluntary life, critical illness, & accident insurance for purchase


• Short-term and long-term disability benefits

Personal & Professional Growth

RLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:

• Training & certification opportunities


• Tuition reimbursement


• Education bonuses

Diversity & Inclusion

Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results. RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.