Technical Business Development Manager – Surface Finishing

MKS Instruments, Inc.; Andover (MA); On-site; USD 115,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

12 paid holidays

15 paid vacation days

6 weeks fully paid parental leave

Tuition reimbursement

Job summary

MKS Instruments, Inc. is seeking a Manager, Business Development to drive growth and profitability across surface finishing, plating processes, and chemical technologies.

You will blend strategic planning with technical product expertise to expand market share, manage key customer relationships, and qualify new opportunities. The role requires 5+ years in BD or related markets, strong technical knowledge, and the ability to travel up to 50%.

Qualifications

• Bachelor's degree in chemistry, Chemical Engineering, Engineering, Materials Science, or related technical field; or equivalent experience.
• 5+ years of experience in business development, technical sales, product management, surface finishing, electroplating, chemical processing, or related markets.
• Proven success in sales growth and customer relationship management with strong technical knowledge.

Responsibilities

• Develop and execute strategic business plans to grow sales, profitability, and market share within assigned product lines and market segments.
• Identify and secure new business opportunities through customer engagement, market analysis, and strategic relationship management.
• Build and maintain relationships with customers, applicators, industry partners, and decision makers while achieving approvals and qualifications.
• Gather market intelligence and competitive insights to support strategy and new product development.
• Provide technical sales support, troubleshoot customer process issues, and offer product recommendations.
• Prepare technical reports and communicate findings to customers and internal stakeholders.
• Collaborate with Marketing, Sales, Technical Service, Product Management, and Operations to support objectives and project execution.
• Travel up to 50% and participate in industry events and technical forums to promote MKS technologies.

Skills

Business development

Technical sales

Strategic planning

Relationship management

Sales forecasting

Education

Bachelor's degree in chemistry

Bachelor's degree in Chemical Engineering

Bachelor's degree in Materials Science

Tools

SAP

CRM systems

Microsoft Office

Job description

MKS Instruments, Inc. is seeking a Manager, Business Development to drive growth and profitability across surface finishing, plating processes, and chemical technologies.

You will blend strategic planning with technical product expertise to expand market share, manage key customer relationships, and qualify new opportunities. The role requires 5+ years in BD or related markets, strong technical knowledge, and the ability to travel up to 50%.