Technical Business Analyst - Mid Level

System One; Vienna (VA); Hybrid; USD 96,000 - 131,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) plan

Job summary

System One is seeking a Senior/ Mid-Level Technical Business Analyst in Vienna, VA (Hybrid: 3 days onsite, 2 days remote). The role focuses on translating business needs into technical requirements for web, mobile, chat, and voice solutions, coordinating with product, architects, developers, and QA teams.

You will participate in Agile ceremonies, validate applications and services, and produce detailed system requirement documentation. Onsite interviews are required.

Qualifications

• Writes technical requirements for information systems/applications.
• Works in Agile methodology.
• Experience capturing technical requirements and APIs.

Responsibilities

• Collaborate with product ownership to translate business needs into technical system requirements.
• Investigate enterprise and vendor APIs to determine data availability for system capabilities.
• Map data between interfacing systems.
• Assist lead analysts in prioritizing features and epics for value.
• Participate in Scrum ceremonies and project planning.
• Create system requirement documentation including interface specifications.
• Provide demos to project teams and stakeholders.
• Work with Business, QA and developers to address production issues.

Skills

SQL queries

Analytical thinking

Communication

Agile

Problem solving

Team player

Tools

Postman

SoapUI

Job description

Technical Business Analyst–Senior

Location: Vienna, VA (Hybrid) 3 days onsite, 2 days remote

Pay Rate: Open to Both C2C and W2 options

Position Type: Long Term Contract

Client: NFCU, no clearance but background check includes criminal, credit and fingerprints

Interview: Onsite interview is required

Pay Rate: Open to Both C2C and W2 options

TWO SLOTS - ONE IS MID LEVEL, ONE IS SENIOR

This Technical Business Analyst will support the team in developing industry leading web, mobile, chat and voice solutions to meet our evolving financial needs. The role involves collaboration with business analysts, solution architects, developers, and testers to assess needs and define the technical system requirements for solutions.

• Collaborate with product ownership to translate business need into the technical system requirements of the product
• Leverage available documentation and exercises test versions of applications and APIs to understand existing functionality to inform enhancement opportunities and creation of new capabilities
• Investigate enterprise and vendor APIs to determine whether necessary data is available to support intended system capabilities
• Map data between interfacing systems
• Assist lead analysts in developing and prioritizing features and epics to ensure work focuses on requirements with maximum value and are aligned with product delivery strategy
• Participate in project planning, sprint and release planning, daily stand‑up meetings (scrums), demos/reviews, retrospectives, backlog refinement meetings, and other Scrum‑related meetings.
• Perform application and services tests/validations
• Responsible for creating system requirement documentation for applications and services, including interface specifications
• Provide demos to internal project team, as well as to business stakeholders.
• Works closely with Business, Quality Assurance team and developers on projects and to address production issues.
• Demonstrate ability to excel in a fast‑paced environment with aggressive timelines that require managing multiple priorities concurrently
• Utilize system documentation, database information, application logs and scenario testing to determine root cause of system issues.

Have general understanding or working knowledge of the following:

• Services-oriented architecture / microservices
• Multi-tier applications (presentation tier/services-processing tier/data management tier)
• Enterprise and vendor API integration
• Managing system behavior through configurable variables
• Error handling
• XML and JSON data structures

Qualifications/Experience:

• Ability to write SQL queries
• Problem solving skills – Works well under pressure and challenges, team-player, good listener, analytical, creative, approachable, etc.
• Excellent verbal and written communication skills with the ability to partner with various levels of leadership within the organization
• Conducting complex technical analysis across multiple products
• Work in Agile methodology
• Writing requirements for a system
• Writing front end mobile and/or web application requirements is a plus
• Writing back end service requirements is a plus
• Experience using tools such as Postman or SoapUI to exercise APIs is a plus

Must Have's:

• Experience capturing technical requirements for information systems/applications
• Experience working with APIs
• Familiarity with multi-tier applications (application layer, services layer, data layer)

Nice to Have's:

• Experience using tools such as Postman or SoapUI to exercise APIs
• Experience in the financial industry
• Experience working on requirements for native mobile applications

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.