Technical Business Analyst 3

CorSource; Portland, Northern (OR, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

CorSource Technology Group in Portland, OR is seeking a contract Technical Business Analyst 3 to support the IT PMO. The role focuses on eliciting requirements, planning business analysis work, and delivering strategic IT solutions that maximize portfolio value.

The contract spans multiple projects, from upgrades to large capital programs with budgets over $1 million. The candidate will document business needs, develop models of current and future states, and ensure traceability from goals to

Qualifications

• Associate or bachelor’s degree in information/computer technology, Business Systems, or related field preferred.
• 8+ years experience with a bachelor’s degree; 12+ years with no degree preferred.
• Experience with custom development and commercial package implementations.
• Strong technical writing and communication; demonstrated technical interviewing skills.

Responsibilities

• Elicit, document, and track requirements to support IT systems implementation.
• Plan the requirements gathering strategy and elicit customer requirements.
• Draft requirements artifacts: user stories, diagrams, non-functional requirements.
• Review requirements with stakeholders and obtain approvals.
• Facilitate documentation throughout the project lifecycle and manage scope changes.
• Collaborate with business lines and technical teams to align customer needs with solutions.

Skills

Custom development projects

Microsoft Office

Technical interviewing

Technical writing

Education

Bachelor’s degree in information/IT/Business Systems

Associate’s degree in information/IT/related field

Tools

Visio

Microsoft Office Suite

Job description

We are CorSource Technology Group, a locally owned technical staffing and recruiting firm in Portland, Oregon. We encourage you to submit your resume to the job posting link, or directly contact: [e-mail], 503-726-4545.

19898
Technical Business Analyst 3
12 months
Portland

This position closes to submittals on October 9th. Position requires the ability to meet federal background and compliance requirements.

OVERVIEW

Assignment

This contract Technical Business Analyst 3 position will provide support and assistance to the Project Management Office (JLP) within the Information Technology (IT) organization at the company. This position will support technology initiatives the IT PMO manages, identifying and delivering strategic business solutions that enhance company’s overall IT portfolio and maximize value to the agency. This resource will participate in business process and technology initiatives to improve business performance; define portfolios of dependent services and technical needs; and develop business process models and draft the associated documentation. The Technical Business Analyst will be involved with projects that may vary in scope and size, from smaller short-term “PMO Lite” type of projects such as software upgrades, to larger capital projects and programs that may span several years and have budgets frequently more than $1 million.

Organization

The mission of Company’s IT PMO is to partner with business lines to identify, select, and deliver strategic business solutions involving IT that enhance the IT portfolio. We work under the auspices of a governance board, and within established budget and resource limitations to maximize value to the agency while ensuring successful project delivery. The projects we manage are dependent upon business needs and vary in scope and size, from smaller short-term “PMO Lite” projects such as software upgrades, to larger capital projects and programs that may span several years and have budgets exceeding $1million. The IT PMO is located primarily at the Company’s HQ in Portland, OR and is made up of portfolio managers, project managers, business analysts, and support staff, with a mix of Federal employees, supplemental labor contractors, and managed services vendors on staff. There may be occasional travel to the offices in Vancouver depending on project needs. The work of the IT PMO is fast-paced, and staff are expected to interact with people from all levels of the agency in a collaborative environment. Since we often represent the face of IT to our business partners, we strive for professionalism in all that we do and expect respect and support for each other and our customers as we work together to cultivate a results-driven IT PMO.

ASSIGNMENT RESPONSIBILITIES

Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager or other federal personnel with the authority to do so.

• Elicit, document, and track requirements to support the implementation of IT systems.

• Identify and plan business analysis work needed to meet project needs.
• Recommend the artifacts and level of detail for the business analysis effort.
• Recommend the business analysis approach to satisfy the analysis objective, including the specific tasks and deliverables.

• Plan the requirements gathering strategy and elicit customer requirements.

• Review regulations and policies to understand relevant compliance requirements.
• Recommend desired resource levels to accomplish work in accordance with the project schedule and budget.
• Draft high quality, repeatable, reusable artifacts and approaches that other Analysts can use on future projects.
• Plan and conduct user/stakeholder interviews, potentially including job shadowing and “day in the life” exercises.
• Review documentation on existing business processes and systems.

• Analyze the gathered information to present the business problem and the proposed solution.

• Analyze business processes and create current-state and future-state models, including gap analyses.
• Identify the product quality requirements needed to satisfy the customer needs, i.e., performance and availability.
• Establish and maintain bidirectional traceability from goals and objectives to detailed functional requirements.
• Evaluate and assess business process change impacts to inform Change Management activities.
• Decompose high-level information into details and abstract up from low-level information to present a complete picture of the business need and description of how the proposed solution meets that need.

• Translate customer needs into product requirements in sufficient detail for technical teams to implement.

• Document detailed descriptions and specifications of user needs, business rules, functionality, and steps required.
• Draft requirements documentation/artifacts, e.g., user stories, context diagrams, swim lane diagrams, non-functional requirements as needed to define the solution.
• Support the development of test plans and acceptance criteria, traced to business and functional requirements.

• Review and validate requirements documentation with appropriate business and technology stakeholders.

• Assist with establishing priorities and resolving requirement conflicts among various stakeholders.
• Conduct detailed reviews of requirements and obtain approval from appropriate parties.

• Facilitate the requirements documentation throughout the entire lifecycle of the project.

• Update requirements as they evolve throughout the system implementation.
• Track scope delivery and how delivered products provide business value.
• Follow established processes and best practices for managing scope change requests.

• Facilitate a shared understanding of the customer needs and technical solution between business users and project teams.

• Act as a liaison between technical / business teams and project stakeholders.
• Conduct collaborative exercises, e.g., user story mapping, to align users and technical teams on requirements.
• Develop and maintain productive relationships with business users, technical teams, and other project stakeholders.
• Present information effectively in a variety of formats, including MS Office applications and Visio flowcharts.

• Conduct preliminary analyses on proposals for IT systems.

• Work with business lines to understand their needs and identify their goals and objectives.
• Support business lines in developing a business case to justify an IT investment.
• Take high-level information about a business problem and synthesize it into a clear, concise scope statement.
• Work with the project team to conduct market research and assess the viability of existing products to meet customer needs.
• Provide technical teams the information needed to select the most effective approach to meeting the business need.

• Support an objective, rigorous assessment of vendor offerings to inform company’s decision-makers selecting an option.

• Consult stakeholders to identify key criteria for evaluating products.
• Facilitate an impartial evaluation of identified offerings, using professional judgment to score products where applicable.
• Summarize the assessment and recommended options to decision-makers, with supporting justification.

• Collaborate with business lines, project teams, and vendors to identify the analysis work needed to implement a solution.

REQUIREMENTS

Education & Corresponding Experience (required on matrix)

• Associate’s or bachelor’s degree in information/computer technology, Business Systems, computer technology or a related technical field is preferred.

• 8 years of experience is required with a bachelor’s degree in applicable fields.

• 10 years of experience is required with an associate’s degree in applicable fields.

• 12 years of experience is required without a degree or an applicable degree.

• Experience should be consistent with the specific requirements of Business Systems Analysis and information technology and progressively more technical in nature.

Required Technical Skills & Experience (required on matrix)

• Experience with custom development and commercial package implementation projects.

• Proficiency with all Microsoft Office Suite products, including Word, Visio, PowerPoint, Excel, and Outlook

• Demonstrated technical interviewing skills to facilitate user groups through process design and requirements gathering sessions.

• Strong technical writing skills and the ability to present information in various forms, including visually.

All qualified applicants at CorSource Technology Group will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.