Technical Business Analyst 3

ACS Professional Staffing; Portland (OR); Remote; USD 90,000 - 130,000; Full time

Job summary

ACS Professional Staffing is seeking a Technical Business Analyst 3 to lead requirements gathering, analysis, and documentation for IT system implementations while translating business needs into functional and technical requirements.

The role partners with business users, technical teams, and vendors to drive process improvements, manage scope, and support solution design, testing, and stakeholder alignment in a remote, contract-based setting.

Qualifications

• Associate's or bachelor's degree in information/computer technology, Business Systems, or related field preferred.
• 8 years of experience with a bachelor's degree in applicable fields.
• 10 years of experience with an associate's degree in applicable fields.
• 12 years of experience without a degree or applicable degree.
• Experience with custom development and commercial package implementations.
• Proficiency with Microsoft Office Suite including Word, Visio, PowerPoint, Excel, and Outlook.
• Experience with energy/utility sector projects.
• Experience with Agile and Waterfall methodologies.
• Proficiency with Jama requirements modeling tool.

Responsibilities

• Elicit, document, and track requirements to support IT system implementations.
• Identify and plan business analysis work to meet project needs.
• Recommend artifacts and level of detail for the business analysis effort.
• Plan the requirements gathering strategy and elicit customer requirements.
• Review regulations and policies to understand compliance requirements.
• Draft high quality, repeatable artifacts for use on future projects.
• Plan and conduct user/stakeholder interviews and job shadowing.
• Translate customer needs into product requirements for technical teams to implement.
• Document detailed descriptions and specifications of user needs and business rules.

Skills

Requirements gathering

Documentation

Stakeholder facilitation

Education

Bachelor's degree

Tools

Jama

Visio

Job description

Location: Portland, Oregon

Type: Contract

Job #8862

Overview

ACS Professional Staffing is looking for an employee to work remote with our client. This Technical Business Analyst 3 will lead requirements gathering, analysis, and documentation efforts for IT system implementations, translating business needs into detailed functional and technical requirements while supporting solution design, testing, and stakeholder alignment. The role partners with business users, technical teams, and vendors to evaluate processes, drive process improvements, manage scope, and ensure successful project delivery. Qualified candidates will have progressively advanced business systems analysis experience, strong technical writing and facilitation skills, experience with custom development and commercial software implementations, and proficiency with Microsoft Office Suite and requirements modeling tools such as Jama. Experience in the energy/utility industry and both Agile and Waterfall methodologies is preferred. This full-time position is located in Portland, OR.

Responsibilities

• Elicit, document, and track requirements to support the implementation of IT systems.
• Identify and plan business analysis work needed to meet project needs.
• Recommend the artifacts and level of detail for the business analysis effort.
• Recommend the business analysis approach to satisfy the analysis objective, including the specific tasks and deliverables.
• Plan the requirements gathering strategy and elicit customer requirements.
• Review regulations and policies to understand relevant compliance requirements.
• Recommend desired resource levels to accomplish work in accordance with the project schedule and budget.
• Draft high quality, repeatable, reusable artifacts and approaches that other Analysts can use on future projects.
• Plan and conduct user/stakeholder interviews, potentially including job shadowing and "day in the life" exercises.
• Review documentation on existing business processes and systems.
• Analyze the gathered information to present the business problem and the proposed solution.
• Analyze business processes and create current-state and future-state models, including gap analyses.
• Identify the product quality requirements needed to satisfy the customer needs, i.e., performance and availability.
• Establish and maintain bidirectional traceability from goals and objectives to detailed functional requirements.
• Evaluate and assess business process change impacts to inform Change Management activities.
• Decompose high-level information into details and abstract up from low-level information to present a complete picture of the business need and description of how the proposed solution meets that need.
• Translate customer needs into product requirements in sufficient detail for technical teams to implement.
• Document detailed descriptions and specifications of user needs, business rules, functionality, and steps required.
• Draft requirements documentation/artifacts, e.g., user stories, context diagrams, swim lane diagrams, non-functional requirements as needed to define the solution.
• Support the development of test plans and acceptance criteria, traced to business and functional requirements.
• Review and validate requirements documentation with appropriate business and technology stakeholders.
• Assist with establishing priorities and resolving requirement conflicts among various stakeholders.
• Conduct detailed reviews of requirements and obtain approval from appropriate parties.
• Facilitate the requirements documentation throughout the entire lifecycle of the project.
• Update requirements as they evolve throughout the system implementation.
• Track scope delivery and how delivered products provide business value.
• Follow established processes and best practices for managing scope change requests.
• Facilitate a shared understanding of the customer needs and technical solution between business users and project teams.
• Act as a liaison between technical / business teams and project stakeholders.
• Conduct collaborative exercises, e.g., user story mapping, to align users and technical teams on requirements.
• Develop and maintain productive relationships with business users, technical teams, and other project stakeholders.
• Present information effectively in a variety of formats, including MS Office applications and Visio flowcharts.
• Conduct preliminary analyses on proposals for IT systems.
• Work with business lines to understand their needs and identify their goals and objectives.
• Support business lines in developing a business case to justify an IT investment.
• Take high-level information about a business problem and synthesize it into a clear, concise scope statement.
• Work with the project team to conduct market research and assess the viability of existing products to meet customer needs.
• Provide technical teams the information needed to select the most effective approach to meeting the business need.
• Support an objective, rigorous assessment of vendor offerings to inform decision-makers selecting an option.
• Consult stakeholders to identify key criteria for evaluating products.
• Facilitate an impartial evaluation of identified offerings, using professional judgment to score products where applicable.
• Summarize the assessment and recommended options to decision-makers, with supporting justification.
• Collaborate with business lines, project teams, and vendors to identify the analysis work needed to implement a solution.

Requirements

• Associate's or bachelor's degree in information/computer technology, Business Systems, computer technology or a related technical field is preferred.
• 8 years of experience is required with a bachelor's degree in applicable fields.
• 10 years of experience is required with an associate's degree in applicable fields.
• 12 years of experience is required without a degree or an applicable degree.
• Experience should be consistent with the specific requirements of Business Systems Analysis and information technology and progressively more technical in nature.
• Experience with custom development and commercial package implementation projects.
• Proficiency with all Microsoft Office Suite products, including Word, Visio, PowerPoint, Excel, and Outlook.
• Demonstrated technical interviewing skills to facilitate user groups through process design and requirements gathering sessions.
• Strong technical writing skills and the ability to present information in various forms, including visually.
• Experience with energy/utility sector projects.
• Experience with Traditional/Waterfall and Agile methodologies.
• Proficiency with requirements modeling tools such as Jama.
• Valid U.S. Driver's License is required.
• Work sponsorship is not available at this time.
• Third-party candidates will not be considered for this position.

Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.

ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant's race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.

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If you have any questions about our Reasonable Accommodation Policy, please feel free to email [e-mail]