Technical Business Analyst

TEKsystems; United States; Hybrid; USD 55.000 - 69.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision

401(k) Plan

Life Insurance

Disability & HSA

Paid time off

Zusammenfassung

TEKsystems is seeking a Technical Business Analyst to bridge business users and technology. You will combine strong business analysis, communication, and requirements gathering with hands-on technical aptitude to troubleshoot applications and own critical systems in a hybrid role.

You will partner with business users, translate technical concepts for non-technical stakeholders, document requirements, investigate issues using SQL and logs, and collaborate with vendors and internal teams to drive

Qualifikationen

• Experience as a Business Systems Analyst, Technical Business Analyst, Application Analyst, or Application Support.
• Strong business-facing communication and requirements gathering skills.
• Ability to translate between technical teams and non-technical business users.
• Hands-on experience troubleshooting business applications.
• Working knowledge of SQL and the ability to write queries to investigate issues.

Aufgaben

• Partner with business users to understand issues and needs.
• Translate technical concepts for non-technical stakeholders.
• Gather and document business and functional requirements.
• Troubleshoot application issues and determine resolution path.
• Use SQL queries and logs to investigate issues.
• Support SaaS, ERP, enterprise, or vendor-managed applications.
• Collaborate with vendors and internal teams on resolutions.
• Assist with production support and minor enhancements.

Kenntnisse

Business analysis

Requirements gathering

Communication

Troubleshooting

Problem solving

Tools

SQL

Jobbeschreibung

We are looking for a Technical Business Analyst who can bridge the gap between business users and technology. This person will combine strong business analysis, communication, and requirements gathering skills with enough technical aptitude to troubleshoot application issues and take ownership of business-critical systems.

What You'll Do

• Partner directly with business users to understand application issues, business needs, and process challenges.
• Translate technical concepts into clear, easy-to-understand language for non-technical stakeholders.
• Gather and document business and functional requirements for application enhancements and improvements.
• Troubleshoot application issues and determine the appropriate path to resolution.
• Use SQL queries, application logs, monitoring/tracing tools, and other diagnostic information to investigate issues and provide technical details to vendors or internal teams.
• Develop functional and technical knowledge of supported applications and take ownership of their ongoing support.
• Determine when issues can be resolved internally versus when vendor involvement is required.
• Coordinate with third-party vendors on escalated issues, enhancements, integrations, and application changes.
• Assist with application configuration, testing, minor enhancements, integrations, and production support.
• Identify opportunities for process improvement and automation.
• Support SaaS, vendor-managed, and internally administered applications.
• Collaborate across business and technology teams through issue resolution, testing, and implementation.

What We're Looking For

• Experience in a Business Systems Analyst, Technical Business Analyst, Application Analyst, or Application Support capacity.
• Strong business-facing communication and requirements gathering skills.
• Ability to translate between technical teams and non-technical business users.
• Hands-on experience troubleshooting business applications.
• Working knowledge of SQL, including the ability to write queries to investigate application or data issues.
• Experience reviewing application logs, error messages, monitoring data, or tracing information as part of troubleshooting.
• Experience supporting SaaS, ERP, enterprise, or vendor-managed applications.
• Ability to learn unfamiliar applications and business processes quickly.
• Experience coordinating with third-party technology vendors is preferred.
• Strong problem-solving skills and ability to take ownership of issues through resolution.

Nice to Have

• Experience with enterprise platforms such as Oracle EBS, ServiceNow, ERP systems, or similar business applications.
• Experience with application testing and validation.
• Exposure to integrations, APIs, or data flows between business applications.
• Experience supporting application enhancements or process improvement initiatives.

Job Type & Location

This is a Contract to Hire position based out of New Albany, OH.

Pay and Benefits

The pay range for this position is $40.00 - $50.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of New Albany, OH.

Application Deadline

This position is anticipated to close on Nov 7, 2026.

Workplace Type

This is a hybrid position in New Albany,OH.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.