Technical Business Analyst

Maximus; Santa Fe (NM); Remote; USD 130,000 - 164,000; Full time

Job summary

Maximus is seeking a Technical Business Analyst to support our IRS client. The position is remote and requires candidates to obtain IRS MBI clearance.

The role involves coordinating with multiple teams, producing high-quality documentation, and managing project risks and schedules. The candidate will lead requirements gathering, governance reporting, and stakeholder briefings while ensuring compliance with IRS security requirements and acceptance criteria.

Qualifications

• Bachelor's degree or equivalent combination of education, training or work experience.
• Minimum of seven (7) years of experience in a project management capacity.
• Knowledge of federal information Security policies, standards and risk management processes.
• U.S. Citizenship or Lawful Permanent Residency for at least three years and IRS MBI clearance requirements.

Responsibilities

• Develop and maintain processes for managing requirements, developing business processes, and providing production support to the operation.
• Lead and implement design, analysis, interpretation and evaluation of reports, documents, and surveys.
• Lead activities related to Business Requirement Documents process and ensure documentation is complete.

Skills

Verbal communication

Written communication

Team collaboration

Stakeholder engagement

Education

Bachelor's degree

Tools

Microsoft Teams

Zoom

Job description

We are seeking a Technical Business Analyst to join our team supporting our Internal Revenue Service (IRS) client.

This position is remote. Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI is a plus).

Essential Duties and Responsibilities:

• Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation.
• Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys.
• Lead and own activities related to Business Requirement Documents process.
• Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions.
• Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality.
• Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities.
• Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation.
• Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes.
• Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate.
• Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned.
• Ensure all business requirements and business processes are adequately documented.
• Lead cooperative efforts among members of a project team.
• Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors.
• Act as advisor to project team members to resolve problems.
• Provide support to operation senior staff, division managers and program managers.
• Develop high quality communications suitable for clients.
• Work effectively with internal and external business partners in the delivery of solutions.
• Maintain extensive and comprehensive working knowledge of all assigned programs and projects.

Job-Specific Essential Duties and Responsibilities:

• Coordinate and engage with technical and business stakeholders to gather requirements, conduct analysis, validate requirements, produce proof of concept, concept of operations, user stories, diagrams, process flows, and other outputs.
• Provide governance support and reporting activities to include coordination of data calls, tracking of tasks and milestones, and communicate status of projects and activities.
• Create, update, and manage high-quality project documentation that meets IRS acceptance criteria, acquisition strategies, use cases, or executive briefings. Create and review reports.
• Develop briefings, presentations, and reports to stakeholder groups and executive audiences.
• Develop and maintain project schedules to allow tracking of performance activities required.
• Work with teams dispersed across geographical sites.
• Foster collaboration and communication between team members on technical issues, on process improvements, and in addressing and escalating project risks and issues.
• Document, manage, and report project risks according to IRS Risk Management process.
• Support and participate in release planning sessions.
• Monitor multiple release schedules and support product managers in ensuring critical actions and milestones are completed.
• Track and monitor complex risks and dependencies across the organization that might impact the successful delivery of multiple projects, including change requests.
• Ensure all tasks are completed in compliance with all IRS security requirements.
• Provide status reports, attend meetings and take/distribute minutes.

Job-Specific Minimum Requirements:

• Proven ability to work on and with many development teams that are dispersed across geographical sites. Experience using online communication tools (e.g., Microsoft Teams, Zoom).
• Bachelor’s degree or equivalent combination of education, technical training or work experience considered in lieu of degree.
• Minimum of seven (7) years of experience with a bachelor’s degree.
• Minimum seven (7) years of working experience working in a project management capacity.
• Knowledge of federal information security policies, standards, procedures, directives, and risk management processes.
• Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI is a plus).
• Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for at least three (3) years, and Federal Tax compliant.

Minimum Requirements

‘- Bachelor’s degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

Preferred Skills and Qualifications:

• Excellent verbal and written communication skills.
• Ability to work in a fast-paced, dynamic environment.
• Ability to work well independently or in a team setting.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$130,000

Maximum Salary

$164,275