Technical Business Analyst

CorSource; Portland (OR); On-site; USD 90,000 - 120,000; Full time

Job summary

CorSource Technology Group in Portland, OR seeks a Contract Technical Business Analyst 2 to support the IT PMO, handling requirements, elicitation, and stakeholder collaboration across corporate, power, and transmission projects.

You will translate business needs into detailed requirements, draft business cases, run sessions, review regulations, and ensure traceability from goals to functional specs, working with internal clients, SMEs, vendors, and IT teams.

Qualifications

• Bachelor’s degree in information technology/systems preferred.
• 7 years of experience required with a bachelor’s degree.
• 11 years of experience required without a degree.
• Experience in technical business analysis and IT with progressively more technical responsibilities.
• Proficiency with Microsoft Office tools.

Responsibilities

• Provide business analysis support and elicit documents to support IT systems implementations.
• Collaborate with analysts and manager to plan business analysis work.
• Define analysis objectives and deliverables for projects.
• Plan requirements gathering and elicitation strategies with stakeholders.
• Identify resources needed to meet project schedules.
• Conduct preliminary analyses on IT system proposals.
• Translate business needs into product requirements for technical teams.
• Draft requirements documentation and test criteria.
• Coordinate and facilitate sessions to elicit customer requirements.
• Review and validate requirements with stakeholders.

Skills

Technical interviewing

Facilitation

Stakeholder management

Technical writing

Communication

Education

Bachelor’s degree in information technology/systems or related

Tools

Microsoft Word

Microsoft Visio

Microsoft PowerPoint

Microsoft Excel

Microsoft Outlook

Job description

We are CorSource Technology Group, a locally owned technical staffing and recruiting firm in Portland, Oregon.

19872

Technical Business Analyst 2

12 months

Portland

This position closes to submittals on September 17th.

Position requires the ability to meet federal background and compliance requirements.

OVERVIEW

Assignment

This contract Technical Business Analyst 2 position supports the Project Management Office (PMO) within the Information Technology (IT) organization at the Company. The IT PMO manages various IT initiatives for Company’s Corporate, Power, and Transmission business lines. This position provides technical business analysis support for small to medium-size business technology proposals and projects within the IT PMO portfolio. Assignments are determined based on proposal or project needs and workload shifts. This position works closely with a variety of internal clients, stakeholders, vendors, technical subject matter experts (SMEs), and others with varying degrees of technical understanding. The manager, senior, or lead analysts will provide support and direction to this contract position.

Organization

The mission of Company’s IT PMO is to partner with business lines to identify, select, and deliver strategic business solutions involving IT that enhance Company’s IT portfolio. We work under the auspices of a governance board, and within established budget and resource limitations to maximize value to the agency while ensuring successful project delivery. The projects we manage are dependent upon business needs and vary in scope and size, from smaller short-term “PMO Lite” projects such as software upgrades, to larger capital projects and programs that may span several years and have budgets exceeding $1million.

The IT PMO is located primarily at the company HQ in Portland, OR and is made up of portfolio managers, project managers, business analysts, and support staff, with a mix of Federal employees, supplemental labor contractors, and managed services vendors on staff. There may be occasional travel to company offices in Vancouver depending on project needs. The work of the IT PMO is fast-paced, and staff are expected to interact with people from all levels of the agency in a collaborative environment. Since we often represent the face of IT to our business partners, we strive for professionalism in all that we do and expect respect and support for each other and our customers as we work together to cultivate a results-driven IT PMO.

ASSIGNMENT RESPONSIBILITIES

Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager or other federal personnel with the authority to do so.

• Provide business analysis support and assistance, eliciting documents and managing requirements, to support the implementation of IT systems for a variety of internal clients implementing small to medium -sized projects, as per the organization’s established System Life Cycle (SLC) process.
• Collaborate with senior or lead org analysts or the manager to identify and plan business analysis work needed to meet project needs, which may include:
• Recommend the artifacts and level of detail for the business analysis effort, i.e. the analysis objective which supplies the technical team with information that assists in planning a system build.
• Recommend the business analysis approach to satisfy the analysis objective, including the specific tasks and deliverables.
• Collaborate with senior or lead org analysts or the manager in planning the requirements gathering and elicitation strategy (e.g. techniques to be used, appropriate for the project type and the stakeholders involved).
• Identify and recommend resource levels needed to accomplish the business analysis work in accordance with the project schedule.
• Conduct preliminary analyses on proposals for IT systems.
• Work with business lines to understand their needs and identify their goals and objectives.
• Take ambiguous, high-level, and incomplete information about a business problem and synthesize it into a clear, concise scope statement.
• Assist business lines in developing a business case to justify an IT investment.
• Participate in market research to assist business lines in the viability assessment of existing products to meet customer needs.
• Provide technical teams with business requirements needed to select a technical approach to meet the business need.
• Work closely with internal client teams to provide technical business analysis assistance, which may include:
• Coordinate and facilitate planning and working sessions to elicit customer requirements. Guide and assist client teams through defining business requirements.
• Conduct user/stakeholder interviews, potentially including job shadowing and “day in the life” exercises.
• Review documentation on existing business processes and systems.
• Review regulations and policies to understand relevant compliance requirements and make recommendations.
• Analyze the gathered information to present an organized, coherent understanding of the business problem and the proposed solution.
• Analyze business processes and create current-state “as is” and future-state “to be” models, including conducting gap analyses.
• Review and make recommendations to align business processes with industry standards and best practices.
• Make recommendations to identify the product quality requirements needed to satisfy the customer needs, e.g. performance and availability.
• Establish and maintain bidirectional traceability from goals and objectives to detailed functional requirements.
• Evaluate and assess business process change impacts to help inform Change Management activities.
• Decompose high-level information into details and abstract up from low-level information to present a complete picture of the business need and description of how the proposed solution meets that need.
• Collaborate with technical team representative, senior or lead analyst, or the manager (as needed) to translate customer needs into product requirements in sufficient detail for technical teams to implement. This work may include:
• Document detailed descriptions and specifications of user needs, business rules, functionality, and steps required to implement business solutions.
• Conduct collaborative exercises, e.g. user story mapping, to align users and technical teams on the meaning of requirements and the needed product.
• Draft a range of requirements documentation/artifacts, e.g. user stories, context diagrams, swim lane diagrams, non-functional requirements, as needed to define the solution.
• Collaborate with IT technical representative(s) in the development of test plans and acceptance criteria, traced to business and functional requirements. This work may include coordinating and facilitating test scenarios, User testing, etc.
• Review and validate requirements documentation with appropriate business and technology stakeholders.
• Collaborate with project team members and stakeholders to establish requirement priorities and resolve any requirement conflicts among various stakeholders.
• Elicit objective criteria from business users for the evaluation and acceptance of requirements.
• Collaborate and coordinate with requirements providers to reach an understanding of requirements.
• Participate as a non-voting project team liaison and technical advisor to an evaluation panel, responding to inquiries, providing technical input and recommendations.
• Assist project team to summarize the assessment, including justification of the recommendation.
• Work with the project teams and vendor awarded the contract to identify the gap/analysis work needed to implement the solution.

REQUIREMENTS

Education & Corresponding Experience

• A bachelor’s degree in information technology/systems, business administration, or a closely related technical discipline is preferred.
• 7 years of experience is required with an applicable bachelor’s degree.
• 11 years of experience is required without a degree or applicable degree.
• Experience should be consistent with the specific requirements of technical business analysis and information technology and progressively more technical in nature

Required Technical Skills & Experience

• Proficiency with Microsoft products, including Word, Visio, PowerPoint, Excel, and Outlook or similar.
• Technical interviewing skills that include:
• Functional/process interviewing in the business environment.
• The ability to facilitate groups through process design and requirements gathering sessions.
• Ability to communicate effectively with business and technical teams.
• Ability to develop and maintain effective client and stakeholder relationships.
• Strong technical writing skills and the ability to present information in various forms (verbally, in writing, visually, graphically).

All qualified applicants at CorSource Technology Group will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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