Technical Business Analyst

Pyramid Consulting, Inc; Charlotte (NC); On-site; USD 85,000 - 87,000; Full time

Job summary

Pyramid Consulting, Inc. has an immediate opening for a Technical Business Analyst in Charlotte, NC (onsite) on a 06+ months contract with long-term potential.

The role focuses on developing and automating marketing and performance reporting, and enabling AI-enabled analytics through dashboards. The position requires 5+ years in business analysis and proficiency with Power BI, Tableau, Qlik, SQL, and Python in Agile environments.

Qualifications

• 5+ years of experience in business analysis, reporting, analytics, process improvement, or performance management.
• Experience developing KPI frameworks, scorecards, and executive reporting.
• Familiarity with AI, generative AI, automation tools, or workflow optimization.
• Knowledge of data quality management, anomaly detection, production monitoring, and root cause analysis methodologies.
• Experience with Power BI, Tableau, Qlik, SQL, or Python.

Responsibilities

• Develop, automate, and maintain weekly and monthly digital and marketing performance reporting routines and dashboards.
• Support design, testing, and implementation of AI-enabled reporting and analytics agents.
• Develop and enhance KPI frameworks, scorecards, and operational performance metrics to support business decision-making.
• Proactively monitor production, balances, and marketing performance data to identify anomalies, emerging trends, and operational risks.
• Perform root cause analysis and partner with business, data, and technology teams to research and resolve performance variances.
• Identify opportunities to improve operational efficiency, standardize reporting processes, and reduce manual effort through automation.
• Define, implement, and monitor metrics and controls to ensure adherence to established business processes, reporting routines, and governance standards.
• Document and standardize reporting methodologies, KPI definitions, and AI-enabled processes to drive consistency and scalability across the organization.

Skills

Business analysis

Analytics

Automation thinking

Cross-functional collaboration

AI awareness

Process improvement

Tools

Power BI

Tableau

Qlik

SQL

Python

Excel

Job description

Immediate need for a talented Technical Business Analyst. This is a 06+months contract opportunity with long-term potential and is located in Charlotte, NC(Onsite).

Job ID:26-30033

Pay Range: $62 - $63/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Develop, automate, and maintain weekly and monthly digital and marketing performance reporting routines and dashboards.
• Support design, testing, and implementation of AI-enabled reporting and analytics agents.
• Develop and enhance KPI frameworks, scorecards, and operational performance metrics to support business decision-making.
• Proactively monitor production, balances, and marketing performance data to identify anomalies, emerging trends, and operational risks.
• Perform root cause analysis and partner with business, data, and technology teams to research and resolve performance variances.
• Identify opportunities to improve operational efficiency, standardize reporting processes, and reduce manual effort through automation.
• Define, implement, and monitor metrics and controls to ensure adherence to established business processes, reporting routines, and governance standards.
• Document and standardize reporting methodologies, KPI definitions, and AI-enabled processes to drive consistency and scalability across the organization.

Key Requirements and Technology Experience:

• Experience supporting digital banking, deposits, marketing, customer acquisition, or performance analytics functions.
• Experience developing KPI frameworks, scorecards, and executive performance reporting.
• Familiarity with AI, generative AI, agent development, automation tools, or workflow optimization initiatives.
• Experience identifying and implementing operational excellence and process improvement opportunities.
• Experience creating controls, governance routines, and performance metrics to monitor adherence to business processes and standards.
• Knowledge of data quality management, anomaly detection, production monitoring, and root cause analysis methodologies.
• Experience with Power BI, Tableau, Qlik, SQL, Python, or other analytics and visualization tools.
• Experience working in Agile, product, marketing, analytics, or cross-functional business environments.
• Financial services, digital marketing, or customer analytics experience preferred.
• Strong ability to translate business needs into scalable reporting, automation, and process solutions.
• 5+ years of experience in business analysis, reporting, analytics, process improvement, or performance management.
• Strong analytical, problem-solving, and process optimization skills.
• Experience with Excel, SQL, Power BI, Tableau, or similar reporting and analytics tools.
• Ability to translate complex data into actionable business insights.
• Experience with AI, automation, digital analytics, or performance reporting preferred.

Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.