Technical Associate - Emergency Department - Per Diem

200 Baystate Franklin Medical Ctr.; United States; On-site; USD 26,000 - 34,000; Full time

Job summary

Baystate Health is seeking an ED nurse/technician to provide direct patient care in a high-volume emergency department. You will monitor vital signs, assist physicians, and help prepare patients for exams while ensuring safety and efficient throughput.

The role requires GED or HiSET and strong English communication. Applicants should be comfortable with phlebotomy, basic lab tasks, and collaborating with a multidisciplinary team in a fast-paced setting.

Qualifications

• Direct patient care experience in a hospital setting.
• Proficiency in reading and writing in English.

Responsibilities

• Provide age-appropriate care to patients and monitor vital signs.
• Assist in procedures and support nursing team in the ED.
• Perform POC testing and QA to maintain regulatory status.
• Maintain clean, stocked work areas and ensure patient safety.

Skills

Direct patient care

English proficiency

Education

GED/HiSET

Job description

Summary

Daily activities are coordinated by the RN. Performs a variety of technical tasks and bedside functions. Responsibilities include direct patient care; hygiene, skin care, mobility, transfers and monitoring. Multiskilled to needs of unit in performing duties relative to all phlebotomy, technical skills, assisting in procedures and EKGs. Expected to manage equipment in conjunction with unit leadership and perform or assist in all procedures on unit as an integral team member. Responsible for knowledge of set up and assists in laceration repair, simple procedures and patient prep for exams. Maintains room stocking in the department. Responsible for maintaining the lab area and all associated competencies for POC testing, phlebotomy and upholding regulatory requirements to maintain POC testing ability. Possesses knowledge in upholding department goals of patient care by maximizing throughput and expediting care in this emergency department setting. This description covers the essential functions of the position. Incumbent is expected to perform other similar and related duties as assigned. Management has the right to change or add to the job responsibilities at any time.

Job Responsibilities

1. Provides age-appropriate care to patients. Demonstrates the knowledge of developmental stages for a variety of age groups and applies developmental theories and concepts when implementing care for patients across the lifespan.
2. Monitors basic physiological parameters. Takes and records routine vital signs within the specified timeframe as indicated by periodic review of documentation. Obtains and documents weights/heights, abdominal girths, head circumference (Pediatric Service) as per physician/nurse order 100% of the time as indicated by monthly review of patient records. Consistently reports any significant deviations in vital signs as outlined in the procedure immediately. Records and reports, 100% of the time, any change in patient's normal drainage pattern, i.e.gastric, wound, urine, blood. Documents findings in the patients EMR.
3. Administers treatments and procedures in accordance with BMC policy/procedures. Changes dressings within one hour of specified timeframe in accordance with established procedure. Provides postmortum care as directed by RN according to BMC policy. Performs all procedures outlined in nursing procedure manual within area of responsibility in accordance with specifications. Assists physicians with exams and simple procedures. Assures identity of patient by checking identification bracelet and identification band prior to performing any procedure consistently utilizing PPID lab collection manager system. Follows established process and protocols for phlebotomy.
4. Assists patients with elimination of body wastes. Makes available or offers bedpan, urinal and emesis basin immediately after patient request as indicated by absence of patient complaints. Accurately labels and sends specimens of urine, feces, wound cultures and sputum with 30 minutes of specified time frame unless discussed with RN as evidenced by randon review of reports. Accurately measures and records intake and output in accordance with established policy as indicated by random review of intake and output forms and documents in the patients EMR.
5. Performs POC testing to include department specified testing, ISAT, Urisys, Glucose testing, Pregnancy testing and all QA associated with the POC testing function. Performs proficiency tests and participates in unit inspections to maintain laboratory regulatory status.
6. Assists with treatment by following specified orders as delegated by the RN or provider treatment plans. Monitors patient's condition during treatment and notifies appropriate personnel of unexpected occurences. Provides information to RN based upon observation made during patient related care. Provides treatment within the specified time frame. Documents treatments and activities consistently.
7. Communicates effectively with team and patients. Interacts with patients in a respectful and informative manner. Clearly communicates information related to patient care to the team. Recognizes culturally based patient and family needs. Keeps the patient's experience a priority.
8. Is knowledgeable of and initiates emergency procedures. Responds effectively in emergency situations as observed by team members. Maintains Patient safety at all times. Communicates effectively with appropriate personnel.
9. Functions as a member of the team Assists team members with clinical activities. Provides feedback related to the team process. Assists team members with non-clinical activities.
10. Maintains knowledge on current throughput and patient progress initiatives to maximize patient flow in the Emergency department. Actively engages in patient flow initiatives.
11. Compliance with duties and responsibilities will be monitored for adherance to requirements.
12. Provide for patient safety at all times by maintaining a patient room free of clutter and waste; implementing appropriate safety practices and protocols as per nursing intervention and direction.

Required Work Experience

1. Direct patient care experience 1-3 years

Preferred Work Experience

1. EMT, ED/Urgent care experience or relative experience through the military medical units (Medic/Coreman training)

Skills and Competencies

1. Proficient in reading and writing in English

Education

GED or HiSET (Required)

Certifications

• Basic Life Support - American Heart AssociationAmerican Heart AssociationAmerican Heart Association
• Certified Medical Assistant - OtherOtherOther
• Certified Phlebotomy Technician - OtherOtherOther
• Emergency Medical Technician (EMT) - Basic - National Registry of Emergency Medical TechniciansNational Registry of Emergency Medical TechniciansNational Registry of Emergency Medical Technicians

Compensation

The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $19.29 - $22.16 - $25.87

Equal Employment Opportunity

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

About Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware: Baystate Medical Center in Springfield Baystate Children’s Hospital (located at Baystate Medical Center) Baystate Franklin Medical Center in Greenfield Baystate Wing Hospital in Palmer Baystate Noble Hospital in Westfield