Technical Assistant, PV Operations

Viatris; West Virginia; On-site; USD 37,000 - 73,000; Full time

Job summary

Mylan Pharmaceuticals Inc. in West Virginia seeks a Technical Assistant, PV Operations to support pharmacovigilance activities.

You will create case files, reconcile IC SRs with partners, and maintain PSRM documentation, contributing to compliant safety workflows. The role requires a high school diploma and 0–2 years of administrative experience, strong MS Office/Outlook skills, clear written and verbal communication, and the ability to follow procedures.

Qualifications

• 0–2 years of experience; High School Diploma preferred.
• Knowledge of departmental policies and procedures; operation of a business office.
• Excellent written and verbal communication, interpersonal and organizational skills; proficiency in Microsoft Office and Outlook.
• Ability to read and interpret general business documents; write routine reports and general business correspondence.
• Ability to follow detailed procedures to solve routine problems.

Responsibilities

• Create new case files as applicable.
• Conduct ICSR reconciliation with business partners per pharmacovigilance agreements.
• Create and maintain work instructions related to assigned duties.
• Prepare request and information letters.
• Assist in maintaining the PSRM file room (archiving, retrieval, inventory, Xerox machines).
• Assist in the reimbursement process for PSRM reports.
• Perform administrative duties (mail, filing, inventory, data entry).
• Perform other duties as assigned.

Skills

Written communication

Verbal communication

Interpersonal skills

Organizational skills

Microsoft Office

Outlook

Medical terminology

Education

High School Diploma

Tools

Xerox machines

Job description

Mylan Pharmaceuticals Inc.

Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases.

We have been included on number of award lists that demonstrate the impact we are making.

Every day, we rise to the challenge to make a difference and here’s how the Technical Assistant, PV Operations role will make an impact:

• Creation of new case files as applicable.
• Conduct Individual Case Safety Report (ICSR) reconciliation with business partners as per the terms outlined in pharmacovigilance agreements.
• Create and maintain work instructions related to assigned duties.
• Prepare request and information letters.
• Assist in maintaining the PSRM file room which includes archiving, file retrieval, file room inventory, coordinate maintenance of Xerox machines.
• Assist in the reimbursement process for PSRM reports.
• Perform administrative duties which may include departmental mail, returned mail, filing, maintain inventory of enveloped and brochures, and entry into departmental tracking database.
• Perform other duties as assigned.

The minimum qualifications for this role are:

• Minimum of 0-2 years of experience. High School Diploma and 4 years of administrative experience preferred. However, a combination of experience and/or education will be taken into consideration.
• Must possess knowledge of departmental policies and procedures and the operation of a business office.
• Must possess excellent written and verbal communication, interpersonal, organization skills and a strong working knowledge of Microsoft Office and Outlook. Knowledge of medical terminology is an asset. Confidentiality of departmental and company business is essential.
• Ability to read and interpret general business documents. Ability to write routine reports and general business correspondence. Ability to work with peers and communicate basic concepts.
• Ability to add, subtract, multiply, and divide.
• Ability to solve practical problems through standardized solutions that require limited judgment. Ability to follow prescribed and detailed procedures to solve routine problems.
• Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping.
• Non-production Related
• May be required to stand; walk; stoop; bend; kneel; and climb steps. May require use of hands and use of arms. lifting requirements.
• Normal office situation.
• Proficiency in speaking, comprehending, reading and writing English is required.

Exact compensation may vary based on skills, experience, and location. The salary range for this position is $37,000.00 - $73,000.00 USD.

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.

Viatris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.