Technical Architect 4C

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Work and Rest (United States Virgin Islands); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Genpact seeks a Technical Architect to design and deploy scalable cloud-native infrastructure. You’ll build IaC with Terraform, manage Kubernetes deployments, and create robust CI/CD pipelines.

The role emphasizes automation, monitoring, and AI/ML integration across enterprise platforms. Qualified candidates will have cloud architecture experience, strong collaboration skills, and leadership capabilities in a hybrid work setting within the United States.

Qualifications

• Bachelor’s or Master’s degree in a relevant field.
• Experience with cloud infrastructure and AI/ML platforms.
• Proven track record designing scalable architectures.

Responsibilities

• Design and deploy cloud-native infra on GCP, focusing on GKE.
• Create and maintain Terraform IaC for provisioning.
• Build and optimize Kubernetes deployments with Helm and orchestration best practices.
• Develop CI/CD pipelines with GitHub Actions for rapid delivery.
• Write automation scripts in Python, Ansible, and Node.js for efficiency.
• Implement monitoring with Prometheus and Grafana; ensure reliability.

Skills

Agile Methodology

Change Management

Client Relations

Collaboration Tools

Design Thinking

Executive Presence

Inclusion

Modernizing Operations

People Leadership

Personal Effectiveness

Risk Management

Storytelling

Education

Bachelor’s in Computer Engineering

Bachelor’s in Computer Science

Bachelor’s in Information Technology

Master’s in Information Systems

Master’s in Software Engineering

Tools

Terraform

Kubernetes

GitHub Actions

Prometheus

Grafana

Python

Ansible

Node.js

Kubeflow

Vertex AI

Job description

Technical Architect

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Responsibilities

• Design, deploy, and manage scalable cloud-native infrastructure and applications on Google Cloud Platform (GCP) , with a strong focus on Google Kubernetes Engine (GKE) .
• Develop and maintain Infrastructure as Code (IaC) solutions using Terraform to automate cloud provisioning and configuration management.
• Build, manage, and optimize Kubernetes deployments using Helm charts and container orchestration best practices.
• Design and implement robust CI/CD pipelines using GitHub Actions and other automation tools to support rapid and reliable software delivery.
• Develop automation scripts and operational tooling using Python, Ansible, and Node.js to improve platform efficiency and reduce manual effort.
• Implement and maintain end-to-end monitoring, alerting, and observability solutions using Prometheus, Grafana , and related tools.
• Troubleshoot and resolve production incidents, perform root cause analysis, and participate in on-call support and incident management activities.
• Ensure platform reliability, performance, and security through proactive monitoring, capacity planning, and system optimization.
• Collaborate with development, infrastructure, and operations teams to support large-scale distributed applications and microservices-based architectures.
• Manage Linux-based environments and leverage networking fundamentals to diagnose and resolve complex infrastructure issues.
• Drive automation initiatives across infrastructure, deployment, monitoring, and operational processes.
• Support the adoption of AI/ML and AIOps practices , including model lifecycle monitoring, AI-driven alerting, and operational intelligence solutions.
• Contribute to the design and operation of MLOps platforms and workflows, including AI/ML infrastructure and cloud-native data processing pipelines.
• Evaluate and integrate emerging technologies such as Kubeflow, Vertex AI , predictive analytics, and AI-enabled automation to improve operational efficiency and system reliability.
• Partner with stakeholders to implement AI-driven monitoring, anomaly detection, and intelligent incident response capabilities across enterprise platforms.

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Information Systems, Masters - Software Engineering

Certifications

AWS Certified Solutions Architect - Associate - UdemyUdemy, Certified Data Management Professional - RiversandRiversand, Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, Certified Kubernetes Administrator (CKA) - CNCF (Cloud Native Computing Foundation)CNCF (Cloud Native Computing Foundation), TOGAF 9 Certification - The Open Group Architecture Framework (TOGAF)The Open Group Architecture Framework (TOGAF)

Required Skills

Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, Storytelling

Language

English

Language Proficiency

Proficient - C2

Job Type

Regular

Master Skill List

Technical Architecture

Remote Type

Hybrid

Work Shift

Day Job (United States of America)

Compensation

The approximate annual base compensation range for this position is:

60,000 to 75,000 USD

"Los Angeles California-based candidates are not eligible for this role"

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.