Technical Architect

Atos; United States; On-site; USD 80,000 - 128,000; Full time

Job summary

Atos is seeking an NG911 Technical Architect to design, govern, and ensure scalable, secure solutions across infrastructure, applications, security, and integration. You will guide implementation from concept through deployment while engaging with stakeholders and customers.

You will lead architecture reviews, mentor engineers, and ensure adherence to NG911 standards and best practices, including document deliverables and governance across projects.

Qualifications

• Bachelor’s degree in computer science, Information Technology, Engineering, or related field.
• 8–15+ years in network or application experience; 5+ years in E911/NG911
• Experience designing NG911 NGCS and PSAP CHS solutions.
• Ability to produce deliverable technical documentation and lead architectural reviews.
• Client-facing experience with stakeholders and customers

Responsibilities

• Develop NG911 technical architectures meeting business and operational requirements.
• Provide guidance through architecture reviews and workshops.
• Deliver design documentation and ensure security/compliance across projects.
• Lead cross-functional teams from design to deployment and transition to operations.

Skills

NG911 protocols

NG911 LIS/LDB knowledge

NG911 architecture & deployment

Security architecture & governance

Client-facing communication

Education

Bachelor’s degree in Computer Science / IT / Engineering

Tools

DevOps tools

CI/CD pipelines

Job description

The NG911 Technical Architect designs, governs, and assures end-to-end technology solutions that support business goals and meet technical standards. This role provides architectural leadership across infrastructure, applications, security, and integration, ensuring solutions are scalable, secure, reliable, and cost-effective. It manages the technology from Service Provider ingress to PSAP termination.

The Technical Architect works with business stakeholders, project managers, delivery teams, engineers, vendors, and customers to define solution architectures and guide implementation from concept through deployment. The Technical Architect is a client facing role, who can explain verbally and written technical problems and solutions to non-technical internal and external stakeholders.

Key Responsibilities

• Develop Service Provider to PSAP technical architectures that meet business and operational requirements.
• Produce high-level and detailed technical design documentation, based on NENA governing standards and related RFCs.
• Define NG911 technology standards, design principles, and architectural patterns.
• Develop solutions for unique client needs of the 911 community.
• Evaluate emerging technologies and recommend innovative solutions.
• Pre- and post-sales customer facing to develop and describe technical solutions

Technical Leadership

• Serve as the primary technical authority for NG911 projects and programs.
• Provide guidance and mentoring to engineers, developers, and technical specialists.
• Lead architecture reviews, design workshops, and technical decision-making.
• Participate in peer reviews to ensure solution quality and compliance with standards.
• Represent the business in industry standards technical working groups

Delivery & Governance

• Support projects throughout the lifecycle from design through implementation and transition to operations.
• Identify and manage technical risks, dependencies, and constraints.
• Ensure adherence to security, compliance, and operational requirements.
• Support technical assurance activities and change management processes.

Required Qualifications

Education

• Bachelor’s degree in computer science, Information Technology, Engineering, or related field.

Experience

• 8–15+ years of network or application experience.
• 5+ years working in E911 and/or NG911 environment
• 5+ years in technical architecture, solution architecture, or senior engineering roles.
• Experience designing NG911 NGCS and PSAP CHS solutions.
• Experience in creating deliverable technical documentation. (ATP, DR, COOP, ICDs).
• Demonstrated success leading complex technical initiatives.
• Current or previous involvement in NENA technical working groups

Technical Skills

• Expert on protocols used in NG911. (SIP, MSRP, HTTP, HTTPs, TCP, IP, DNS)
• Familiarity with NG911 location services (LIS/LDB, ECRF, LVF)
• NG911 Application function architecture and deployment. (BCF, ESRP, MSBF)
• NG911 transitional elements. (LNG, LSRG, LPG)
• NG911 Security architecture and governance.
• Service Provider delivery and development of interconnect documents.
• DevOps, CI/CD, and automation tools.

Professional Skills

• Strategic thinking and problem-solving.
• Strong analytical and decision-making capabilities.
• Excellent written and verbal communication skills. Internal and external
• Ability to influence senior stakeholders.
• Leadership and mentoring capabilities.
• Comfort dealing with clients during technical issues
• Ability to manage competing priorities in complex environments.

The total compensation range for this role in the posted location is $80,139.00 - $128,223.00 USD.

Atos provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The compensation range listed for this position reflects the minimum and maximum target compensation that Atos, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside the posted range and will be determined based on multiple factors permitted by applicable law. These may include, but are not limited to, geographic location, education and qualifications, certifications and licenses, relevant experience and skills, seniority and performance, market and business considerations, and internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.