Technical Applications Consultant

Mettler-Toledo; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company matching

Tuition reimbursement

Parental and caregiver leave

Paid time off and disability insurance

Job summary

Mettler Toledo is seeking a sales-focused technical expert for Rainin product lines in Chicago. You will support Sales Managers and Representatives with complex opportunities, demonstrations, and training to drive profitable growth.

Requirements include a biology-related degree and 4+ years in direct sales of laboratory automation, with strong CRM and MS Office proficiency. You will build strategic relationships and lead customer engagements to differentiate our solutions.

Qualifications

• Bachelor’s degree in biology or related discipline from a four-year college or university; advanced degree preferred.
• Minimum of four (4) years prior experience in direct sales involving laboratory automation and instruments.
• Familiarity with typical biological laboratory applications and workflows.

Responsibilities

• Serve as the technical and application expert for assigned product lines to support growth and sales objectives.
• Partner with Sales Managers to advance complex opportunities from qualification through close.
• Build strategic customer relationships and engage target accounts to differentiate Rainin solutions.
• Conduct customer needs assessments, workflow analyses, and demonstrations to deliver tailored technical solutions.
• Collaborate with sales teams to execute strategic initiatives and improve win rates.
• Deliver technical training and ongoing support to strengthen sales effectiveness.
• Contribute to commercial excellence through feedback and continuous improvement of sales processes.

Skills

Communication

Negotiation

CRM proficiency

Presentation skills

Customer relationship building

Education

Bachelor’s degree in biology or related discipline

Advanced degree preferred

Tools

CRM systems

MS Office

Job description

Our Opening and Your Responsibilities

This position is responsible for driving business growth and achieving profitable, sustainable sales targets for selected technical product lines within the Rainin sales organization. The role demands specialized expertise focusing on various applications, workflows, or customer segments such as Proteomics, Molecular Biology, Microbiology, Genetics, and Cell and Gene Therapy. As the solutions product champion and technical expert, the incumbent supports Sales Managers and Sales Representatives at a technical escalation point through strategic initiatives, application support, standardization projects, customer demonstrations, and training.

Essential Duties and Responsibilities

• Serve as the technical and application expert for assigned product lines, supporting business growth and achievement of sales objectives.
• Partner with Sales Managers and Sales Representatives to advance complex, high-value opportunities from qualification through close.
• Build strategic customer relationships and engage target accounts through a consultative approach that positions Rainin solutions and drives competitive differentiation.
• Conduct customer needs assessments, workflow analysis, and product demonstrations to deliver tailored technical solutions and optimize customer outcomes.
• Collaborate with sales teams to execute strategic initiatives, develop pipeline opportunities, accelerate sales cycles, and improve win rates.
• Deliver technical training, application expertise, and ongoing support to strengthen the effectiveness of the sales organization.
• Contribute to commercial excellence through customer feedback, competitive intelligence, technical content development, and continuous improvement of sales processes and customer experience.

What You Need to Succeed

• A Bachelor's degree in biology or a related technical discipline from a four-year college or university. Advanced degree preferred. Or three to five years related experience and/or training; or combination of education and experience.
• Minimum of four (4) years prior experience in direct sales involving laboratory automation and instruments, along with familiarity with typical biological laboratory applications and workflows.
• Skilled negotiator where applicable.
• Proficiency in CRM systems and Microsoft Office Suite.
• Strong organizational skills and a professional demeanor.
• Demonstrated flexibility and adaptability in decision-making.
• Excellent communication skills, including presentation and public speaking abilities; persuasive and engaging.
• Proven ability to build and maintain long-term relationships, coalitions, and networks.

Our Offer to You

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, educational matching gift program, perks and discounts
• Parental and caregiver leave programs
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in precision instrumentation
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards across Mettler Toledo
• Global recognition for the quality of our products and services

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. We give more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please click here.