Technical Analyst for Institutional Research

Lehigh Carbon Community College; North Whitehall Township (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

Lehigh Carbon Community College in Pennsylvania is seeking an Institutional Research Analyst to support day-to-day operations of the IR Office. You will ensure data integrity for external compliance reporting and assist in preparing quality reports and institutional dashboards.

The role requires a Bachelor's degree (or Associate’s with 2+ years in data analysis) and at least three years of related experience, including SQL querying and familiarity with Banner, Infoquest, Argos, and Lightcast.

Qualifications

• Bachelor’s degree from a regionally accredited college or university or an Associate’s Degree in a related field plus two years of full-time professional experience in data analysis, database querying (SQL), reporting or institutional research.
• Three years’ experience in related field, including at least one year in Institutional Research, Assessment, Foundation, or Enrollment.
• Basic Knowledge of SQL, Survey Monkey, and Argos

Responsibilities

• Maintains current and accurate compliance records and files as required by third party organizations.
• Creates presentation materials for quality reports and graphs.
• Manages the lifecycle of ad hoc or regularly scheduled surveys.
• Assists in updating reports and maintaining information on the portal and website.
• Reviews data and reports for accuracy as requested.
• Contributes to accreditation efforts and annual Institutional Factbook and Graduate Outcomes Reports

Skills

SQL queries

Organizational skills

Communication skills

Microsoft Office

Time management

Interpersonal skills

Education

Bachelor’s degree

Associate’s degree plus 2 years experience

Tools

Banner

Infoquest

Argos

Lightcast

SurveyMonkey

Job description

Summary

Provides day-to-day technical and administrative duties for theInstitutional Research Office. Assures integrity of standardsrelated to external compliance reporting. Reports to the ExecutiveDirector of Institutional Research and Effectiveness.

Work Schedule

On Campus, Full Time, Monday through Friday,8 a.m. to 5 p.m. (The standard work week is Monday through Friday,8:00 AM to 5:00 PM. Exempt professionals, are expected to maintaina flexible schedule to ensure all responsibilities and collegiateneeds are met, including occasional work outside of core businesshours.)

Duties and Responsibilities

Essential Duties and Responsibilities

• Maintains current and accurate compliance records and files asrequired by third party organizations.
• Creates presentation materials for quality reports andgraphs.
• Manages the lifecycle of ad hoc, either recurring or regularlyscheduled, and classroom climate surveys.
• Assists in updating reports and maintaining information on theportal and website.
• Reviews data and reports for accuracy as requested.
• Assist with data gathering with grants, as needed (i.e.,Perkins Grant)
• Contributes to the college’s accreditation efforts, includingthe Institutional Middle States accreditation and programmaticaccreditation standards.
• Produces and reviews annual reporting for InstitutionalFactbook and Graduate Outcomes Reports
• Communicates with internal and external stakeholders regardingproject timelines, guidelines and expectations.
• Monitors, maintains, responds to the IR email accountmailbox.
• Creates and maintains technical documentation and writing forthe IR office (e.g surveys, technical procedures, slidedeck QA,etc.)

Required Qualifications

Qualifications

Required

Education

• Bachelor’s degree from a regionally accredited college oruniversity or an Associate’s Degree in a related field plus twoyears of full-time professional experience in data analysis,database querying (SQL), reporting or institutional research.

Certifications

• Act 153 Clearances (Act 34 PA Criminal Background, Act 151 PAChild Abuse History, Act 114 FBI Clearance Fingerprinting)

Work Experience

• Minimum of three years’ experience in related field, includingat least one year in one of the following areas: InstitutionalResearch, Assessment, Foundation, or Enrollment.
• Basic Knowledge of SQL, Survey Monkey, and Argos

Knowledge, Skills and Abilities

• Ability to write simple queries using SQL.
• Ability to maintain accurate and detailed program records.Excellent organizational, communication, and interpersonalskills.
• Must be proficient in the use of Microsoft Office. Ability tolearn the College’s administrative computing systems (Banner,Infoquest, Argos, Lightcast, etc.).
• Communication: Strong verbal and written communication skills;ability to draft and edit professional correspondence.
• Detail Orientation: High level of accuracy in proofreading,data entry, and document preparation.
• Technology Skills: Confident in learning and using digitaltools for data entry, scheduling, faculty load and compensation,document management, and virtual collaboration.
• Critical Thinking: Ability to anticipate needs, prioritizetasks, and resolve problems effectively.
• Multitasking: Comfortable managing multiple assignments anddeadlines with minimal supervision.
• Able to prioritize job duties according to the needs of thedepartment and institution.
• Exhibits strong time management skills
• Adaptability and problem solving skills
• Ability to handle unexpected situations and find solutions
• Must possess a high level of the following work skills andbehaviors: teamwork/cooperation, initiative, customer service, andcommitment to continuous professional growth in skills andknowledge.

Preferred

• Experience with basic Statistical or data sciencelanguage.
• Experience in project management, higher education and/ordatabase management.
• Knowledge of academic software.

Physical Demands

Ability to effectively communicate, perceive, and exchangeinformation with colleagues and stakeholders.

Operate, handle, or feel objects, tools, or controls using hands,arms, or adaptive equipment.

Ability to safely lift, transport, or move objects up to 15 lbsregularly and up to 25 lbs occasionally.

Vision capabilities sufficient to view screens, read printedmaterials, and observe work environments (with or without assistivedevices).

Work Environment

The noise level in the work environment is usually quiet tomoderate.

Please note that this position is not eligible for current orfuture H-1B or other employment visa sponsorship.

LCCC Internal candidates must apply within 15 days ofposting.

• Salary is restricted to above range and will not exceed themaximum of the range. Salary offers are non negotiable and offersare determined and are based upon related work experience submittedon resume.
• Foreign degrees – must provide a US equivalency report of your degree credentials with your transcript, if not, yourresume will not be accepted.

Position open until filled.