Technical Analyst

Computer Task; Morrisville (NC); On-site; USD 65,000 - 95,000; Full time

Job summary

CTG is seeking a Technical Analyst in Morrisville, NC for a 12+ month engagement. You will perform hands-on testing of computing hardware and software, develop technical documentation, analyze performance metrics, and collaborate with engineering and product teams to ensure products are ready for technical reviews.

This role requires strong analytical skills, hardware and OS knowledge, and the ability to communicate results clearly to both technical and non-technical audiences.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, IT, or related field.
• Experience performing hardware or software testing, benchmarking, or evaluations.
• Strong analytical abilities and problem-solving skills.
• Excellent written and verbal English communication.
• Ability to translate complex technical concepts into clear documentation.

Responsibilities

• Perform technical evaluations and benchmark testing of computing hardware and software.
• Prepare systems for technical reviews and compare performance against competitors.
• Develop reviewer guides, technical documentation, demo scripts, and testing procedures.
• Analyze benchmark results and communicate insights through reports.
• Present and demonstrate products to technical and non-technical audiences, remotely and in person.
• Troubleshoot hardware and software issues during product evaluations.
• Collaborate with engineering, product development, and performance teams.
• Support media analysts with technical expertise throughout the review process.
• Travel as needed to support demonstrations.

Skills

Android

Linux

Windows

Apple OS familiarity

Benchmarking

Documentation

Presentation

Troubleshooting

Networking basics

Analytical skills

Education

Bachelor's degree in Computer Science, Engineering, Information Technology, or related technical discipline

Job description

CTG is seeking to fill a Technical Analyst position for our client.

Join a dynamic technical team supporting product evaluation, benchmarking, and technical demonstrations for industry technology media. In this role, you'll perform hands‑on testing of computing hardware and software, develop technical documentation, analyze performance metrics, and collaborate with engineering and product teams to ensure products are ready for technical reviews.

This is an excellent opportunity for someone with strong analytical skills, hardware and operating system knowledge, and a passion for emerging technologies.

Location: Morrisville, NC. Duration: 12+ months, with the possibility for extension

Duties

• Perform technical evaluations and benchmark testing of computing hardware and software using industry‑standard methodologies.
• Prepare systems for technical reviews and compare performance against competitive products.
• Develop reviewer guides, technical documentation, presentation materials, demo scripts, and testing procedures.
• Analyze benchmark results, document findings, and communicate performance insights through detailed reports.
• Present and demonstrate products, software, and solutions to technical and non-technical audiences both remotely and in person.
• Troubleshoot hardware and software issues and provide technical support during product evaluations.
• Collaborate with engineering, product development, and performance teams to resolve technical issues.
• Support media analysts with technical expertise throughout the product review process.
• Compare published review results with internal testing to validate accuracy and identify variances.
• Maintain testing equipment, laboratories, and benchmarking environments.
• Stay current on emerging technologies, competitive products, benchmarking tools, and industry trends.
• Attend technical briefings and manage confidential information in accordance with non-disclosure agreements.
• Travel as needed to support demonstrations and technical engagements.

Skills

• Knowledge of Android, Linux, Microsoft Windows, and familiarity with Apple operating systems.
• Experience using AI tools to improve research, testing, documentation, and productivity.
• Understanding of network file protocols and computer networking concepts.
• Experience with hardware performance benchmarking and testing methodologies.
• Strong analytical, troubleshooting, and problem‑solving abilities.
• Ability to translate complex technical concepts into clear documentation and presentations.
• Excellent written, verbal, and presentation skills.
• Proficiency with Microsoft Office and Windows-, Android-, and Chrome-based hardware platforms.
• Strong organizational skills with exceptional attention to detail.
• Customer-focused mindset and ability to work collaboratively across technical teams.

Experience

• Experience performing hardware or software testing, benchmarking, or technical product evaluations.
• Experience documenting technical procedures, test methodologies, and performance results.
• Experience supporting technical demonstrations, presentations, or customer-facing technical engagements.
• Experience troubleshooting hardware and software in laboratory or enterprise environments.
• Familiarity with competitive product analysis and performance comparisons is preferred.
• Experience working with engineering, product management, or technical marketing teams is a plus.

Education

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical discipline, or an equivalent combination of education and professional experience.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results‑driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.