Technical Analyst

GDH; Hawaii; On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

On-site work in Hawaii

Job summary

GDH is seeking an experienced GIS professional to provide technical and geospatial systems support for enterprise GIS operations in a secure environment. You will maintain GIS applications, manage enterprise geospatial data, and support system availability, collaborating with stakeholders to ensure reliable GIS capabilities.

The role requires 5+ years experience with ArcGIS Enterprise/Pro, geospatial data management, and strong problem-solving and documentation skills.

Qualifications

• Bachelor’s degree in GIS, CS, IT, Engineering, Geography, or equivalent.
• 5+ years supporting GIS, GeoBase, or enterprise IT systems.
• Experience with ArcGIS Enterprise and ArcGIS Pro.
• Experience managing geospatial databases and enterprise GIS data.
• Working knowledge of SQL Server, PostgreSQL, or Oracle.
• Familiarity with RMF, STIGs, and cybersecurity requirements.
• Strong analytical and communication skills.
• Experience developing technical documentation and SOPs.
• Ability to manage multiple priorities in a fast-paced environment.
• U.S. citizenship and eligibility for a U.S. Government security clearance (Active Secret).

Responsibilities

• Support enterprise GIS operations using ArcGIS Enterprise, ArcGIS Pro, and related apps.
• Maintain and administer GIS systems – installations, upgrades, configurations, ongoing support.
• Manage and validate enterprise geospatial data for accuracy and availability.
• Perform QA and metadata management for geospatial datasets.
• Troubleshoot GIS apps, databases, and supporting infrastructure.
• Collaborate with system admins, cybersecurity, and DBAs on maintenance and security.
• Develop and maintain technical docs, SOPs, and reports.
• Provide technical support and training to GIS users.
• Support contingency planning, disaster recovery, and continuity of operations.
• Prepare technical briefings for leadership on status and progress.

Skills

GIS operations

Geospatial data management

Troubleshooting

Technical documentation

Stakeholder communication

Security clearance readiness

RMF/STIGs familiarity

Analytical thinking

Multi-priority management

Education

Bachelor’s degree in GIS/CS/IT/Engineering/Geography

Tools

ArcGIS Enterprise

ArcGIS Pro

SQL Server

PostgreSQL

Oracle databases

Job description

Role Summary

This position provides technical and geospatial systems support for enterprise GIS operations within a secure environment. The role is responsible for maintaining and troubleshooting geospatial applications, managing enterprise geospatial data, and supporting system availability and operational continuity. This position collaborates with technical and business stakeholders to support reliable and effective GIS capabilities.

Responsibilities

• Support enterprise GIS operations using ArcGIS Enterprise, ArcGIS Pro, and related applications.
• Maintain and administer GIS systems and software, including installations, upgrades, configurations, and ongoing support.
• Manage and validate enterprise geospatial data to support accuracy, integrity, and availability.
• Perform quality assurance and metadata management for geospatial datasets.
• Troubleshoot and resolve issues involving GIS applications, databases, and supporting infrastructure.
• Collaborate with system administrators, cybersecurity teams, and database administrators on system maintenance and security activities.
• Develop and maintain technical documentation, standard operating procedures, and reports.
• Provide technical support and training to GIS users.
• Support contingency planning, disaster recovery, and continuity of operations activities.
• Prepare technical briefings and reports for leadership regarding system status and project progress.

Qualifications

• Bachelor’s degree in GIS, Computer Science, Information Technology, Engineering, Geography, or a related field, or an equivalent combination of relevant education, training, certifications, and practical experience.
• 5+ years of experience supporting GIS, GeoBase, or enterprise IT systems.
• Experience with ArcGIS Enterprise and ArcGIS Pro.
• Experience managing geospatial databases and enterprise GIS data.
• Working knowledge of SQL Server, PostgreSQL, or Oracle databases.
• Familiarity with Risk Management Framework (RMF), Security Technical Implementation Guides (STIGs), and applicable cybersecurity requirements.
• Strong analytical, troubleshooting, and communication skills.
• Experience developing technical documentation and standard operating procedures.
• Ability to support multiple priorities in a fast-paced environment.
• This position requires eligibility for a U.S. Government security clearance. In accordance with federal law, U.S. citizenship is required. (Active Secret security clearance required).

Publishing Pay Range: $90,000.00 – $100,000.00 annually

This position is based in office and requires employee to work on-site.