Technical Advisor Sr. Bakery

Puratos; Puerto Rico; On-site; USD 60,000 - 90,000; Full time

Job summary

Puratos Jamaica is seeking a Technical Advisor to advise and train customers on bakery, pastry and chocolate applications, conducting technical demonstrations to drive sales while ensuring safety and quality. The role emphasizes bakery knowledge, pastry and chocolate experience, and the ability to present technical reports and training sessions at customer sites and Innovation Centers.

Join a global leader in bakery ingredients with opportunities across Puratos USA facilities and a culture

Qualifications

• Technical qualification in Food Technology, Bakery, Pastry, or related field.
• 2 years of experience in related positions.
• Pastry Technician with Hospitality experience.
• Preparation of bakery, pastry, and chocolate products
• Technical presentations and demonstrations
• Knowledge of machinery and safe handling.
• Bakery and pastry theory.
• Food technology.
• Health legislation and regulations.
• Curiosity about digital tools, data, and AI.

Responsibilities

• Provide technical advice to customers on bakery, pastry, and chocolate products.
• Train customers with courses and demonstrations at facilities.
• Conduct product trials requested by R&D.
• Deliver training for the Commercial area.
• Report unsafe conditions and maintain risk prevention.

Skills

Bakery knowledge

Pastry knowledge

Food technology

Technical presentations

Demonstrations

Safety handling

Education

Technical qualification in Food Technology, Bakery, Pastry, or related field

Tools

Machinery knowledge

Job description

Are you passionate about shaping the future of food? At Puratos, we transform bold ideas into lasting impact through innovation, expertise, and a commitment to well-being.

To strengthen our team in Jamaica, we are looking for a:

TECHNICAL ADVISOR

YOUR MISSION

Advise and train customers on the use, application, and preparation of the company's various products, with an emphasis on bakery knowledge and experience in pastry and/or chocolate making, while conducting technical product demonstrations that drive sales. You must ensure that your work is performed under the safety, quality, food safety, and environmental protection conditions defined by the company.

WHAT YOU WILL DO

• 1. Provide technical advice to customers regarding the company's products: Emphasis on Pastry, desirable knowledge of Bakery and/or Chocolate, and desirable experience in Hospitality.
  • Respond to customer inquiries, requirements, or complaints.
  • Advise customers on product applications and technical specifications.
  • Advise customers on achieving better product yields.
  • Advise customers on estimated product costing.
  • Advise customers on product display and decoration.
  • Recommend and/or suggest new product applications.
  • Prepare work plans and produce and submit technical reports on activities or visits carried out.
• 2. Train customers on the use and technical specifications of the company's products: Bakery, Pastry and/or Chocolate.
  • Prepare training courses and presentations for customers and distributor sales teams.
  • Deliver training courses at customer facilities or Innovation Centers.
  • Prepare and conduct technical demonstrations.
• 3. Conduct product trials requested by the Research and Development area.
• 4. Deliver training requested by the Commercial area.
• 5. Report unsafe conditions and maintain a risk prevention attitude.

WHAT WE EXPECT FROM YOU

• Technical qualification in Food Technology, Bakery, Pastry, or related field.
• 2 years of experience in related positions.
• Pastry Technician with Hospitality experience.
• Preparation of bakery, pastry, and chocolate products
• Technical presentations and demonstrations
• Knowledge of machinery and safe handling.
• Bakery and pastry theory.
• Food technology.
• Health legislation and regulations.
• Curiosity about digital tools, data, and AI.

WHAT YOU CAN EXPECT FROM PURATOS

You will join a stable, fast-growing family business that has become a leader in the international market.

At Puratos, we believe that food has extraordinary power in people's lives. As a global leader in bakery, pastry and chocolate ingredients, we turn innovation and food culture into opportunities for our customers' success.

Grow Your Career At Puratos USA

At Puratos USA, we offer a wide range of career opportunities across our HQ, innovation centers, production facilities, and distribution sites nationwide. Our commitment to safety, health and wellbeing, collaboration, and the latest technology ensures that our employees can innovate and thrive. Headquartered in Pennsauken, NJ, with locations in Boston, Chicago, Kenosha, Los Angeles, Miami, New York, and Seattle, we create pathways for career development and impactful contributions within the company, industry, and the communities we operate in.

We are a People First organization driven by our values and Puratos magic culture. Join us to drive positive change through food innovation for good.

At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities.We are more than 10.000 employees in over 80 countries and a consolidated turnover of 3 billion euros (in 2023). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future This, along with our commitment to our local communities, is what makes working at Puratos so magical.