Technical Advisor

3M HEALTHCARE; Hemlock (MI); On-site; USD 75,000 - 110,000; Full time

Job summary

DuPont in Hemlock, MI is seeking a Technical Advisor to provide expert technical support across operations, focusing on process reliability and safety. You will coach operators, lead troubleshooting, and support new equipment startups while driving continuous improvement and cost effectiveness.

Preferred candidates have a strong safety mindset, cross‑functional collaboration skills, and 5+ years of manufacturing experience with process troubleshooting.

Qualifications

• High school diploma or GED equivalent.
• Minimum five (5) years of demonstrated operations/production experience in a manufacturing environment with strong process troubleshooting capability.
• Proven ability to coach, train, and influence frontline teams.
• Strong safety mindset; ability to model and reinforce safe work behaviors and operating discipline.
• Ability to work cross‑functionally with Operations, Engineering, Maintenance, and other partners.

Responsibilities

• Serve as a technical/process subject‑matter expert for the assigned operational area; support troubleshooting and issue resolution.
• Coach and develop operators and other plant personnel through field‑based teaching and hands‑on problem solving.
• Support startup of new equipment/processes and help sustain stable operations.
• Perform or support root cause/failure analysis; communicate learnings and drive preventive actions.
• Develop, maintain, and improve process training materials and qualification assessments; support formal training and qualification of team members.
• Partner with Operations, Engineering, Maintenance, Quality, and Supply Chain to identify and execute process improvements that improve reliability, reduce waste, and strengthen cost position.
• Create, review, and approve operational procedures and support management of change (MOC) activities as needed.
• Support area work processes, such as permits and purchase orders for supplies, as needed.
• Participate on improvement teams and connect with broader technical resources to identify and apply best practices / Most Effective Technology (MET).

Skills

Coaching/Training

Cross-functional work

Safety mindset

Process troubleshooting

Education

High School Diploma or GED

Technician degree (preferred)

Job description

DuPont has an immediate opening for a Technical Advisor at our Healthcare Industries Materials Site located in Hemlock, MI. The site produces products for use in the Biopharmaceutical, Pharmaceutical, Medical, and Cosmetic Industries.

Key Responsibilities

• Serve as a technical/process subject‑matter expert for the assigned operational area; support troubleshooting and issue resolution.
• Coach and develop operators and other plant personnel through field‑based teaching and hands‑on problem solving.
• Support startup of new equipment/processes and help sustain stable operations.
• Perform or support root cause/failure analysis; communicate learnings and drive preventive actions.
• Develop, maintain, and improve process training materials and qualification assessments; support formal training and qualification of team members.
• Partner with Operations, Engineering, Maintenance, Quality, and Supply Chain to identify and execute process improvements that improve reliability, reduce waste, and strengthen cost position.
• Create, review, and approve operational procedures and support management of change (MOC) activities as needed.
• Support area work processes, such as permits and purchase orders for supplies, as needed.
• Participate on improvement teams and connect with broader technical resources to identify and apply best practices / Most Effective Technology (MET).

What Success Looks Like

• Strong ownership and accountability; trusted SME who earns respect through expertise and effective interpersonal skills.
• Visible, influential leader who spends time in the field coaching and intervening appropriately.
• Champions safety and process safety; models adherence to standards, procedures, and plant policies.
• Encourages timely escalation and helps coordinate resolution of unit concerns and issues.
• Continuous improvement mindset; uses data to make decisions (e.g., Six Sigma approach where applicable).
• Business‑owner mindset with financial acumen—understands how day‑to‑day decisions impact plant performance and cost.
• Clear communicator with the ability to teach and transfer knowledge.

Job Qualifications

Required qualifications

• High school diploma or GED equivalent.
• Minimum five (5) years of demonstrated operations/production experience in a manufacturing environment with strong process troubleshooting capability.
• Proven ability to coach, train, and influence frontline teams.
• Strong safety mindset; ability to model and reinforce safe work behaviors and operating discipline.
• Ability to work cross‑functionally with Operations, Engineering, Maintenance, and other partners.

Preferred qualifications

• Technician degree (may vary by location).
• 10–15 years’ experience as a Production Operator/Technician (or equivalent).
• Specific technology/fluids process expertise.
• Knows when to elevate problems and coaches others to do so.

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit the Accessibility Page for Contact Information.

DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.