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A leading company in advanced laser technology is seeking a Technical Account Specialist in San Jose, CA. You will engage directly with customers on laser material processing projects, manage proposals, and provide technical support to ensure optimized application fit. Candidates must hold a relevant engineering degree and are expected to have experience in project management and customer engagement.
IPG Photonics Corporation is seeking a Technical Account Specialist - Laser Systems in San Jose, CA
Engage with customers for laser material processing system projects; Gather application requirements, identify business opportunities, and promote IPG's technology; Direct customer application workflow for sample processing and determine product-application fit; Coordinate sample delivery, relay technical requirements, and communicate results; Manage system proposal workflows; Support internal teams by presenting customer requirements, participating in design reviews, and presenting proposals to customers; Maintain project schedules, balancing internal workflows and customer deadlines to prioritize; Work with relevant sales manager to negotiate proposals with client commercial teams, utilizing competitive intelligence to close projects effectively; Prospect for new business opportunities by supporting regional marketing efforts and identifying areas for product improvement. 25% travel required; up to 20% remote work allowed when not traveling; must live within normal commuting distance of San Jose, CA and near a major airport.
Required Skills:
Full time. $139,256- $140,000/year. Competitive compensation and benefits.