Technical Account Specialist - Laser Systems

IPG Photonics; San Jose (CA); Hybrid; USD 139,000 - 140,000; Full time

Job summary

A leading company in laser technology is seeking a Technical Account Specialist to engage with customers on laser system projects in San Jose, CA. The role involves analyzing customer data, managing project workflows, and supporting sales teams to develop and deliver tailored solutions. This full-time position offers extensive travel opportunities along with competitive compensation.

Benefits

Competitive compensation and benefits

Qualifications

• 3 years of related experience in technical account management or similar.
• Analyze engineering drawings and tolerances.
• Research market trends and consumer demands.

Responsibilities

• Engage with customers for laser material processing system projects.
• Coordinate sample delivery and technical requirements.
• Support internal teams in design reviews and proposals.

Skills

Data Analysis

Mechanical Recommendations

Market Research

Education

Bachelor’s degree in Mechanical Engineering

Job description

Description

IPG Photonics Corporation is seeking a Technical Account Specialist - Laser Systems in San Jose, CA

Engage with customers for laser material processing system projects; Gather application requirements, identify business opportunities, and promote IPG's technology; Direct customer application workflow for sample processing and determine product-application fit; Coordinate sample delivery, relay technical requirements, and communicate results; Manage system proposal workflows; Support internal teams by presenting customer requirements, participating in design reviews, and presenting proposals to customers; Maintain project schedules, balancing internal workflows and customer deadlines to prioritize; Work with relevant sales manager to negotiate proposals with client commercial teams, utilizing competitive intelligence to close projects effectively; Prospect for new business opportunities by supporting regional marketing efforts and identifying areas for product improvement. 25% travel required; up to 20% remote work allowed when not traveling; must live within normal commuting distance of San Jose, CA and near a major airport.

Qualifications

• Bachelor’s degree in Mechanical Engineering or related field or foreign equivalent degree
• 3 yrs of related experience

Required Skills:

• Analyze customer-provided data including engineering drawings and tolerances to determine process feasibility and equipment suitability, referencing industrial knowledge standards such as ASME and EPA Baghouse
• Define application scope based on customer inputs, evaluate and communicate test data, and make materials or mechanical recommendations to manufacturing team assisting with process planning
• Specify and recommend equipment configurations by integrating industrial design concepts (referencing ASME standards), product specifications, and customer factory requirements (equipment location, sizing, connections and interaction with upstream machinery etc.)
• Estimate system fabrication and delivery costs based on structural/functional material requirements, manufacturing process requirements, lead times, and vendor cost structures
• Research market trends and consumer demands to identify profitable new products and system sub-components for integration into company’s product portfolio.
• 25% travel required
• Up to 20% remote work allowed when not traveling
• Must live within normal commuting distance of San Jose, CA and near a major airport

• Full time. $139,256- $140,000/year. Competitive compensation and benefits.