Technical Account Specialist - Final Control Valves

Puffer-Sweiven LP; Clute (TX); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Puffer-Sweiven LP is seeking a Technical Account Specialist in Clute, TX to support sales of valve and process control solutions. You will work with customers by phone and email, prepare quotes, and coordinate with Inside and Outside Sales to grow the account base.

Ideal candidates have 3-5 years of technical sales experience, strong communication skills, and a solid understanding of petrochemical and industrial product offerings. The role emphasizes teamwork, accuracy, and customer satisfaction.

Qualifications

• 3-5 years as an inside sales representative or equivalent in a technical sales environment.
• Advanced technical knowledge of petrochemical, refining, power and industrial product offerings.
• Strong written and verbal communication skills.

Responsibilities

• Prepare proposals or quotes for petrochemical, refining, and/or power solutions including valve engineering.
• Assist Outside Sales in achieving strategic goals for assigned accounts.
• Interact with customers by phone and email, providing technical, commercial, and sales support.
• Develop customer requirements and identify opportunities to expand product supply.
• Follow up on quotations to achieve conversions and positive customer experience.

Skills

Inside sales experience

Technical sales

Customer service

Communication skills

MS Office

Education

BS/BA degree

Tools

MS Office

Job description

Technical Account Specialist - Final Control Valves

Job Category : Sales Associate

Requisition Number : TECHN002551

• Posted : August 27, 2026
• Full-Time

Locations

Showing 1 location

Clute, TX 77531, USA

Description

Company Description:

For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.

As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:

• Pressure Management
• Isolation Valves & Actuation
• Control Valves & Regulators
• Process Control & Safety Systems
• Oil & Gas Automation– fiscal custody metering, controls, and SCADA
• Reliability Solutions & Services
• Specialty Pumps & Rotating Equipment
• Instrumentation

Duties and Responsibilities:

• Prepares proposals or quotes for represented petrochemical, refining, and/or power application solutions including valve engineering such as valve sizing and selection, delivery, and pricing to facilitate product sales and managing such activity within Salesforce.
• Assists Outside Sales in achieving the strategic goals of assigned accounts.
• Interacts with customers on a day-to-day basis, primarily by phone and email, providing technical, commercial, and general sales support.
• Develops customer requirements and identifies opportunities to add value, and expand scope of product supply.
• Manages change of customer requirements to quotations and active orders reducing non-conformance and driving customer satisfaction.
• Proactively follows up with customers on quotations achieving a high rate of conversion to orders and ensuring a positive customer experience, managing such activity within Salesforce.
• Monitors post award activities as required to ensure customer expectations are exceeded and drive customer loyalty.
• Takes appropriate oversight of sales assistants in the following activities to ensure customer expectations are met and managed: Order Entry, Determination of item delivery status, Order expediting.
• Manages workload and engages available internal and external resources as required to meet customer-imposed deadlines.
• Continually develops and maintains a high level of technical proficiency with products and services represented.
• Continually develops and maintains awareness of all products and services provided by the company to identify opportunities to expand company’s supply scope with customers.
• Evaluates and suggests improvements to team processes and tools that will improve efficiency and increase customer dependency.

QUALIFICATIONS:

Education/Knowledge:

• BS/BA degree preferred or combination of applicable education and experience.
• Advanced technical knowledge/understanding of petrochemical, refining, power, and industrial product offerings and/or business and the industries served throughout the Houston Ship channel and/or Freeport area.

Experience/Skills:

• 3-5 years as an Insides sales representative or equivalent in a technical sales environment. Previous valve experience is highly desirable, but not required
• Strong PC proficiency including MS Office, principal supplied tools, internal business system and internet.
• Outstanding written and verbal communication skills.

COMPETENCIES:

• Ability to communicate and coordinate with a cross section of other employees, principals, and customers.
• Strong customer service skills including the ability to develop rapport and trust with customers and other employees.
• Good conflict resolution and problem solving skills.
• Strong self-management skills to include dependability, initiative, innovation, professionalism, and organization skills.
• Demonstrated attention to detail.
• Demonstrated leadership skills.
• High ethical standards in dealing with customers and principals.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.