Technical Account Manager & Solutions Architect

Getodin; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company in AI technology seeks a Technical Account Manager & Solutions Architect. This role involves managing client relationships, designing tailored AI solutions, and collaborating with teams to optimize client experiences. Join a dynamic and innovative environment that values professional development and inclusivity.

Benefits

Flexible working hours

Remote work opportunities

Opportunities for professional development

Company-sponsored learning initiatives

Diversity and inclusion initiatives

Qualifications

• 4+ years of experience in technical account management or solutions architecture.
• Strong technical background with experience in designing AI solutions.
• Familiarity with AI tools and platforms.

Responsibilities

• Lead client engagements from solution design to delivery.
• Collaborate to translate business challenges into technical requirements.
• Provide training and support to clients on AI solutions.

Skills

Client Management

Technical Problem Solving

AI Technologies Knowledge

Analytical Thinking

Communication Skills

Education

Bachelor's Degree in a relevant field

Job description

Technical Account Manager & Solutions Architect

4+ years - Remote (Full Time)

About Odin AI:

Unlock the power of AI with Odin AI – your all-in-one solution for personalized content generation, chatbot interaction, document collaboration, and actionable insights. Transform your business intelligence, marketing, research, and productivity needs with Odin's cutting-edge capabilities. Explore limitless possibilities with AI-driven innovation. Join us on the journey at www.getodin.ai .

About the Role:

Odin AI is seeking a Technical Account Manager & Solutions Architect who will play a crucial role in managing client relationships and crafting tailored AI solutions to meet their business needs. This role involves working directly with clients to design and deliver AI agents, ensuring exceptional experiences and driving business growth. You will collaborate with cross-functional teams to develop strategies that align with client objectives and leverage Odin AI’s innovative capabilities.

Key Responsibilities:

Lead client engagements from solution design to delivery, ensuring successful implementation of AI agents.

Collaborate with clients to understand their business challenges and translate them into technical requirements.

Design and architect AI solutions that meet client needs, leveraging Odin AI’s platform capabilities.

Serve as a strategic partner to clients, providing insights and recommendations to optimize AI solutions.

Partner with Product, Engineering, and Sales teams to ensure seamless execution of client projects.

Develop and document processes and workflows to enhance efficiency and client satisfaction.

Provide training and support to clients, ensuring they maximize the value of Odin AI solutions.

Analyze client feedback and performance data to identify areas for improvement and innovation.

Establish and maintain strong relationships with clients, acting as their trusted advisor.

4+ years of experience in technical account management, solutions architecture, or a similar role, preferably in the AI or technology industry.

Strong technical background with experience in designing and delivering AI solutions.

Excellent client management skills with a proven track record of managing complex client relationships.

Strong problem-solving abilities and capacity to translate business needs into technical solutions.

Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders.

Strong analytical and strategic thinking abilities.

Familiarity with AI technologies, tools, and platforms.

Passion for innovation and a desire to work in a fast-paced, dynamic environment.

Competitive salary and comprehensive benefits.

Flexible working hours and remote work opportunities.

A dynamic and friendly work environment.

Opportunities for professional development and career progression.

Company-sponsored learning initiatives and tech conferences.

Diversity and Inclusion:

Odin AI is an equal-opportunity employer and celebrates diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Ready to Join Us?

If you’re passionate about AI-driven innovation and eager to work directly with clients to design and deliver transformative solutions, we encourage you to apply. Let’s shape the future together!