Technical Account Manager, Food & Nutrition

IMCD Deutschland GmbH & Co KG; Seattle (WA); Remote; USD 75,000 - 105,000; Full time

Job summary

A leading global distribution partner in specialty chemicals and ingredients seeks a Technical Account Manager for the Pacific Northwest Territory. The role involves maintaining client relationships, meeting sales targets, and executing effective account management strategies within the Food & Nutrition business unit. Candidates must have strong organizational and problem-solving skills, along with a background in technical sales.

Qualifications

• 1-3 years’ experience in technical sales or distribution preferred.
• Proven experience in organizing sales calls and maintaining client relationships.
• Demonstrated ability to develop and maintain accounts.

Responsibilities

• Responsible for sales within Food & Nutrition business unit.
• Setting and reviewing Call Frequency Schedule; maintaining business profit contribution.
• Building relationships and coordinating needs of multiple customers effectively.

Skills

Customer relationship management

Complex organizational skills

Problem Solving/Analysis

Communication Proficiency

Teamwork Orientation

Education

B.S. Degree in Science, Food Science, Business or relevant field of study

Tools

SFDC

Sales Management Systems

Microsoft Office

Job description

Technical Account Manager, Food & Nutrition

Technical Account Manager, Food & Nutrition

This role will cover the Pacific Northwest Territory for the Food & Nutrition business unit. Candidates must be located in the PNW to be considered for the role.

COMPANY BACKGROUND
IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today.

Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth.

Responsible for developing and maintain sales within a specific business unit utilizing the Key Sales Performance Indicator system and other tools made available within the organization. In conjunction with the Principal Managers, ensure that the business plans for each of our product lines are implemented.

Successful candidates will be responsible to:
Setting, regularly reviewing and revising Call Frequency Schedule
Meeting call plan set for each account
Maintaining Existing Business / Profit Contribution
Maintain and reporting on business on regular basis, review variances regularly and report/take action as required
Ensure margin contribution is maximized (and maintained)
Developing / Progressing Targets
Sales representative is responsible for progress on existing targets and identification of new targets
Evidence of new business being landed and new opportunities being added on a regular and consistent basis
Building / Cultivating Relationships
Minimum requirements – thorough and complete understanding of the customer’s business
Multi-level relationship development initiated and planned by the sales representative
Involvement of other IMCD personnel and principals
Reporting submitted in a timely manner
Follow guidelines for information required for Existing Business reports
Follow guidelines for Target Business reports
The sales representative is responsible for the accuracy and thoroughness of their product/activity reports
Other duties as assigned

Skills:
Customer relationship management
Establish connections between customer and CSR’s to ensure day to day fulfillment, requests, issues are resolved in a timely/efficient manner
Complex organizational skills to coordinate and communicate between multiple customer contacts, internal resources and Principals
Develop prioritized account growth plans, including annual forecasting and budget
Manage account profitability – profit contribution
Deliver assigned sales KPIs (call/visit frequency and reporting, Opportunity targets and updates, revenue, margin, prospect accounts, maintaining clean CRM data)
CRM compliance against Call Prep and Product Reporting – Action items and account updates
Complete account coverage by Principal
Active participation in local industry events, trade associates, etc.
Execute sales activity relative to slow/dead stock
Monitor contract balances and advise customers of inventory still to be shipped

Required Qualifications:
Minimum of one to three years’ experience in technical sales, distribution experience preferred but not required
B.S. Degree in Science, Food Science, Business or relevant field of study
Proven experience in organizing sales calls and schedules, and evidence of detailed reporting is required
Proven track record in developing and maintaining client relationships
Proven track record in developing new sales and accounts

Desired Qualifications:
Hunter mentality with passion for seeking new business and closing deals
Competency in SFDC, Sales Management Systems, and Microsoft Office or equivalent
Exceptional skills in developing and maintaining client relationships
Demonstrated enthusiasm and self-motivation
Must be hands on and enjoy a broad range of activities
Will exhibit an eagerness for contributing beyond immediate duties and getting the job done

Competencies:
Business Acumen
Problem Solving/Analysis
Customer/Client Focus
Communication Proficiency
Teamwork Orientation

Supervisory Responsibility:
This position has no supervisory responsibilities.

Work Environment
This job currently operates in a remote work environment.

Position Type/Expected Hours of Work
This is a full-time position, and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed. Additional hours may be required as needed.

Travel
Travel will be required
40% with some overnight travel

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IMCD Offers
If you want to make a real difference and work for a growing and expertise-driven company, then we’d love to hear from you. We’re looking for people who are experts in their field, be it technical, commercial, or managerial. By joining IMCD, you’ll be part of an entrepreneurial, fast-growing group of ambitious and like-minded professionals, where you’ll have the freedom to make your own mark. We are committed to delivering value and acting responsibly. As we grow, we keep our founders’ entrepreneurial spirit intact, creating a world of opportunity. As a truly international company, we have a presence in cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo and Toronto. Our Group Office is in Rotterdam, the Netherlands and our shares are traded on the Amsterdam Euronext market, where we are part of the large cap AEX index