Technical Account Manager Architect - EMEA

OpenKrill; United States; Hybrid; USD 113,000 - 177,000; Full time

Benefits offered by this job

Flexible work environment - remote‑fr…

Healthcare contributions

Equity in the company

Time off flexibility

Home office setup USD 500

Global Gatherings

Job summary

ClickHouse is seeking a TAM Architect to lead a small group of strategic accounts, guiding design decisions from onboarding to production and growth. You will own escalations within Support, working with engineers and solutions architects to optimize performance and cost.

The role is based in Israel with up to 35% travel across Israel and the EMEA region. You will join the EMEA Support Services team and participate in on-call rotations, shaping how ClickHouse serves enterprise customers.

Qualifications

• 5+ years in a hands-on, customer-facing technical role after the sale.
• Specialist depth in data modelling, query performance and integration on distributed or analytical databases.
• Hands-on SQL. Regularly write complex queries and tune them yourself.
• Experience owning a small book of high-touch enterprise accounts.
• Hands-on cloud experience (AWS, GCP and/or Azure) and a working knowledge of Kubernetes.
• You explain technical trade-offs clearly, to engineers and to executives.
• Fluent English and Hebrew.

Responsibilities

• Run a regular cadence with 4 to 8 strategic accounts (weekly, fortnightly, or monthly).
• Lead onboarding: schema and data modelling, table engines, ingestion, migration and query design.
• Maintain performance and cost on live customers as they grow and adopt new use cases.
• Collaborate with Support to own escalations with regular case reviews and L3 engineering access.
• Partner with Solutions Architects and Consulting Engineers for new use cases and hands-on projects.
• Document setup, configurations, knowledge base articles and reference architectures.

Skills

Hands-on SQL

Data modelling

Query performance

Cloud experience (AWS/GCP/Azure)

Kubernetes

Enterprise account management

Fluent English

Hebrew

Tools

ClickHouse

SQL tooling

Terraform / IaC

Job description

ClickHouse is the open-source, real-time analytical database behind a lot of today's AI. More than 4,000 companies build on ClickHouse, including Anthropic, OpenAI, Tesla and Meta.

As a TAM Architect, you're the named technical lead for a small group of our largest customers. You carry the context of how they run ClickHouse, guide them from their first design decisions through production and growth, and make sure the rest of ClickHouse shows up for them when it matters. Your job is to keep them healthy, help them get more out of ClickHouse, and spot the next use case.

You'll work inside our Support organisation and own escalations for your accounts, working closely with our support engineers. The role is based in Israel, close to some of our biggest customers in EMEA.

Large enterprises are moving onto ClickHouse fast, and we're building out how we look after them. People joining now have a real say in how this role works.

WHAT YOU'LL DO

• Run a regular cadence with 4 to 8 strategic accounts (weekly, fortnightly or monthly, depending on the project), plus quarterly health checks and business reviews, on site where it helps
• Lead onboarding, where the decisions that are hardest to reverse get made: schema and data modelling, table engines, ingestion, migration and query design
• Once customers are live, keep performance and cost on track as they grow, and help them onto new use cases
• Work closely with Support: own escalations for your accounts, with regular case reviews and a direct line into L3 engineering
• Work with the right people for each piece of work: partner with Solutions Architects on new use cases and proof of concepts, and bring in Consulting Engineers for hands‑on projects
• Write it down: documented setup and configuration, knowledge base articles and reference architectures that help other customers too

WHAT YOU'LL BRING

• 5+ years in a hands‑on, customer‑facing technical role after the sale, whether your title was TAM, solutions architect, professional services, senior support or something else
• Specialist depth in data modelling, query performance and integration on distributed or analytical databases
• Hands‑on SQL. You regularly write complex queries from scratch, and tune and debug them yourself
• Experience owning a small book of high‑touch enterprise accounts, where you know each customer’s architecture in depth
• Hands‑on cloud experience (AWS, GCP and/or Azure) and a working knowledge of Kubernetes
• You explain technical trade‑offs clearly, to engineers and to executives
• Fluent English and Hebrew

NICE TO HAVE

• Experience with ClickHouse, or with other analytical databases such as Snowflake, BigQuery, Redshift or Druid
• Involvement in open source, as a user, contributor or community member

GOOD TO KNOW

• You’ll be based in Israel. Travel to customer sites is part of the job, up to 35% of your time, within Israel and throughout EMEA
• You’ll join our EMEA Support Services team, where Support Engineers, Consulting Engineers and TAM Architects work as one team
• You’ll be part of the on‑call rota, about one week a quarter, with time off in lieu if you’re paged at a weekend

HOW WE HIRE

• A 30-minute call with our recruiter
• A conversation with the hiring manager
• A take-home exercise, designed to take four to five hours, with three working days to complete it
• A 90-minute technical interview with the team: you’ll walk us through your take-home, then join a working session where you write and tune SQL live
• A final conversation with our VP of Support Services
• References, then an offer

The working session is without AI tools, so make sure you’re comfortable writing queries from scratch. Download open-source ClickHouse and practise: it’s free, easy to install, and great preparation.

PERKS

• Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
• Healthcare - Employer contributions towards your healthcare.
• Equity in the company - Every new team member who joins our company receives stock options.
• Time off - Flexible time off in the US, generous entitlement in other countries.
• A USD$500 Home office setup if you’re a remote employee.
• Global Gatherings – We believe in the power of in‑person connection and offer opportunities to engage with colleagues at company‑wide offsites.

CULTURE - WE ALL SHAPE IT

As part of a rapidly scaling start‑up, you will be instrumental in shaping our culture.

Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.

EQUAL OPPORTUNITY & PRIVACY

ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.