Technical Account Manager

Trinity Technology Solutions LLC; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

Trinity Technology Solutions LLC in New York seeks a seasoned program manager to drive governance and risk management across large, interconnected initiatives. You will coordinate across engineering, product, and leadership to align scope, schedule, and budgets with strategic objectives.

The role emphasizes strong stakeholder communication, translating program outcomes into business value such as ROI and TCO, and guiding teams through both waterfall and agile processes while maintaining

Qualifications

• Governance for complex, interconnected projects with scope, budget, and timelines management.
• Mitigate risks on both waterfall and agile projects.

Responsibilities

• Manage and communicate with diverse stakeholders from engineers to executives.
• Connect program outcomes to business value (ROI, TCO).
• Facilitate technical discussions with engineering teams.
• Proactively identify and mitigate risks across programs.

Skills

Project management

SCRUM

Stakeholder management

Agentic AI

Stakeholder communication

Program governance

Risk management

Cloud technology knowledge

Technical discussion facilitation

Job description

• Project Management, Agentic AI, SCRUM, stakeholder management
• Program Governance & Risk Management: Implement robust governance for complex, interconnected projects, proactively managing scope, budget, and timelines while mitigating risks on both waterfall and agile projects.
• Stakeholder Management & Communication: Expertly manage and communicate with diverse stakeholders, from engineers to executives, ensuring alignment and managing expectations.
• Business & Strategic Acumen: Connect program outcomes to tangible business value (e.g., ROI, TCO), thinking beyond project schedules to drive strategic customer goals.
• Technical Background: Possess solid cloud technology knowledge (infra, data, dev) to facilitate technical discussions, understand dependencies, and earn the trust of engineering teams.