Technical Account Management manager

Qualys; Elm (PA); Presencial; USD 100.000 - 150.000; Jornada completa

Descripción de la vacante

Qualys is seeking a Technical Account Manager (TAM) to drive post-sales success for Enterprise customers. You will articulate our technology and product positioning to business and technical users, identify issues, and ensure customer satisfaction across all sales stages.

Responsibilities include providing product and technical support, developing new business opportunities, communicating requirements to Product/Marketing/Engineering, delivering compelling presentations, and traveling as needed

Formación

• Strong knowledge in security and compliance space with enterprise security experience.
• Federal regulatory compliance experience (ISO 27001, HIPAA, SOX) is a plus.
• Excellent written and oral communication and presentation skills.
• Ability to interact with all levels from C-level to frontline staff and travel within sales territory.

Responsabilidades

• Provide product and technical support for assigned accounts
• Identify and develop potential new business opportunities
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Provide functional and technical support to customers
• Respond to customer questions on technical and business related issues
• Deliver high-level and detailed sales presentations
• Attend conferences, seminars, etc

Conocimientos

Vulnerability Management

Cloud Security

Policy Compliance

Intrusion Detection

Intrusion Prevention

Network Scanners

PCI

Audit Tools

Enterprise Security

Communication Skills

Educación

Bachelor degree

Descripción del empleo

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

Responsibilities:

• Provide product and technical support for assigned accounts
• Identify and develop potential new business opportunities
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Provide functional and technical support to customers
• Respond to customer questions on technical and business related issues
• Deliver high-level and detailed sales presentations
• Responsible for attending conferences, seminars, etc

Qualifications:

• Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions
• Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc.
• Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
• Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
• 5-7 years relevant experience
• Bachelor degree or equivalent experience
• Excellent written and oral communication skills
• Able to travel throughout sales territory
• 'Big 4' or similar consulting experience a plus

The salary range for this position is $100,000 - $150,000 [OTE] per year. Final compensation will be determined based on several factors, including but not limited to skills, relevant experience, and work location. Please note this range reflects both base salary and incentive compensation but does not include potential equity grants. We also offer a comprehensive and highly competitive benefits package.

Qualys is an Equal Opportunity Employer, please see our EEO policy.