Tech Transformation Intern — Business Analyst

Chick-fil-A, Inc.; Atlanta (GA); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Chick-fil-A, Inc. invites motivated students to join the Digital Transformation and Technology team as a Business Analyst Intern.

You will collaborate with engineers, product teams, and stakeholders to translate business needs into technology solutions and develop skills in data analysis, requirements gathering, and storytelling with dashboards. The internship runs May 17, 2027, to July 30, 2027, with hybrid in-person/virtual work and opportunities to engage with executives and leaders across

Qualifications

• Actively pursuing a degree in MIS, CIS, Industrial Engineering, Computational Media, or similar, with a GPA of 3.0 or higher.
• Rising senior (undergraduate) returning to school in Fall 2027, with 1-2 semesters of school remaining.
• Relevant technical coursework.
• Analytical background with strong attention to detail.
• Problem‑solving and teamwork abilities.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.

Responsibilities

• Learn about a variety of Chick-fil-A systems and technologies and contribute directly to their success. Ideate on ways to improve current products, projects, and processes.
• Support Operator, Team Member, Customer, or Staff initiatives by bringing business goals to life through Chick-fil-A’s technology stack. You will assist by creating dashboards in Tableau, querying SQL databases, and/or using cloud technology.
• Partner with Product Owners to gather business requirements, write user stories, and groom backlogs within a high functioning Agile-based environment.
• Attend and contribute to daily standups and sprint planning meetings.
• Collaborate with cross-functional teams on projects supporting our Chick-fil-A One App, On-Demand Delivery Platform, Workday System, Payments System, Service Now Application, and more
• Contribute to solutions that help mitigate risks to project timelines and product quality.
• Troubleshoot and help resolve high visibility escalations from the business.
• Leverage partnerships across the business in areas such as marketing, customer insights, talent operations, supply chain, field operations, and other digital stakeholders through communication, project planning, and work visibility initiatives.
• Help foster a culture of care and inclusiveness.
• Learn and carry out the principles of servant leadership.

Skills

Analytical

Problem solving

Communication skills

Teamwork

Interpersonal skills

Attention to detail

Education

Pursuing MIS/CIS/Industrial Engineering/Computational Media degree

GPA 3.0+

Rising senior returning Fall 2027

Tools

SQL

Tableau

Cloud technologies

Job description

Chick-fil-A, Inc. invites motivated students to join the Digital Transformation and Technology team as a Business Analyst Intern.

You will collaborate with engineers, product teams, and stakeholders to translate business needs into technology solutions and develop skills in data analysis, requirements gathering, and storytelling with dashboards. The internship runs May 17, 2027, to July 30, 2027, with hybrid in-person/virtual work and opportunities to engage with executives and leaders across