Tech Trainer- Logistics

Insight Global; Glendale (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Insight Global is seeking a Technical Trainer – Logistics to deliver role-based instruction and hands-on coaching across receiving, inventory control, fulfillment, and outbound shipping. You will ensure staff are trained, certified, and operationally ready to support material flow and production continuity.

The role requires 3–5 years in logistics with training leadership, OSHA-10, and forklift certification.

Qualifications

• 3–5 years of logistics, warehouse, or material handling experience with at least 2 years in a training, lead, or supervisory capacity.
• Active Forklift Certification (Trainer credential strongly preferred).
• Working knowledge of WMS platforms and inventory control practices.
• OSHA-10 certified (OSHA-30 preferred).

Responsibilities

• Deliver function-specific training across inbound/receiving, inventory management, picking/packing/kitting, line-side delivery, and outbound shipping workflows.
• Lead role-specific advanced safety certifications, including forklift, rigging & load handling, heavy load movement, and spotter training.
• Provide hands-on OJT for WMS usage, cycle counting, traceability, and material reconciliation.
• Train material handlers and coordinators on documentation (BOLs, manifests), dock management, and carrier interface processes.
• Validate operator competency through structured skill assessments and progressive qualification (awareness -> qualified -> certified).
• Partner with Logistics Operations leadership to identify skills gaps, deliver refresher training, and support continuous improvement initiatives.
• Maintain training records, certification expirations, and compliance status within the LMS.

Skills

Training & coaching

Logistics domain expertise

Safety training

OSHA-10 certified

Tools

WMS proficiency

Forklift Certification (Trainer)

Job description

Job Description

Role Summary

The Technical Trainer – Logistics delivers role-based technical instruction and on-the-job coaching across receiving, inventory control, fulfillment, line-side delivery, and outbound shipping operations. This role ensures all logistics personnel are trained, certified, and operationally ready to support material flow, inventory accuracy, and production continuity.

Key Responsibilities

• Deliver function-specific training across inbound/receiving, inventory management, picking/packing/kitting, line-side delivery, and outbound shipping workflows.
• Lead role-specific advanced safety certifications, including Forklift Certification, Rigging & Load Handling, Heavy Load Movement, and Spotter Training.
• Provide hands-on OJT for Warehouse Management System (WMS) usage, cycle counting, traceability, and material reconciliation.
• Train material handlers and coordinators on documentation (BOLs, manifests), dock management, and carrier interface processes.
• Validate operator competency through structured skill assessments and progressive qualification (awareness -> qualified -> certified).
• Partner with Logistics Operations leadership to identify skills gaps, deliver refresher training, and support continuous improvement initiatives.
• Maintain training records, certification expirations, and compliance status within the LMS.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Required Qualifications

• 3-5 years of logistics, warehouse, or material handling experience with at least 2 years in a training, lead, or supervisory capacity.
• Active Forklift Certification (Trainer credential strongly preferred).
• Working knowledge of WMS platforms and inventory control practices.
• OSHA-10 certified (OSHA-30 preferred).

Preferred Qualifications

• Rigging & Signalperson certification.
• Lean / Six Sigma Yellow Belt or higher.
• Experience in high-volume manufacturing or data center equipment logistics environments.