Tech Systems Enablement & Data Dashboards Specialist

Jobtailor; Connecticut; On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor in Connecticut is seeking an experienced Operations/Systems Specialist to manage core business tools and analytics. You will partner with cross‑functional teams to configure platforms, build dashboards, and enable adoption through hands‑on training and practical guides.

The role emphasizes creating scalable reporting, maintaining data structures, and onboarding new users to key systems, with opportunities to optimize processes and drive business insights.

Qualifications

• Bachelor's degree required.
• 5+ years of experience in systems administration, business operations, analytics, or technology operations.
• Hands-on experience administering Jira and Airtable in a business environment, or comparable project / development tracking tools.
• Experience creating dashboards or reports to support operational visibility.
• Strong communication skills with the ability to explain technical concepts to non-technical audiences.
• Comfort leading or facilitating training sessions and user enablement activities.
• Familiarity with AI or generative AI tools such as Claude, Copilot, or similar platforms.
• Strong organizational skills and attention to detail.

Responsibilities

• Support management, optimization, and adoption of core business systems and tools within Technology.
• Partner with cross-functional teams to ensure project and development management platforms are well-configured and aligned to business needs.
• Improve visibility through dashboards and reporting by integrating data from multiple sources.
• Provide hands-on training and enablement to drive technology adoption.
• Create training materials, lead tool walkthroughs and onboarding sessions.
• Facilitate office hours if needed.
• Administer and maintain Jira and Airtable including user access, permissions, workflows, and configurations.
• Support intake workflows, forms, dashboards, and reporting to meet business needs.
• Perform routine audits, cleanup, and documentation to keep systems reliable and scalable.
• Troubleshoot issues, coordinate with vendors, and track resolutions.
• Design and maintain dashboards that provide clear visibility into operations, usage, and key metrics.
• Work with Technology leadership to define reporting needs and ensure dashboards are relevant and actionable.
• Continuously improve reporting and data structures to support decision-making.
• Develop and deliver training materials such as guides, walkthroughs, dashboards, and live sessions.
• Serve as a point of contact for onboarding new users to tools and platforms.
• Collaborate with stakeholders to roll out changes, enhancements, and new capabilities.

Skills

Communication

Training

Dashboarding

Data-driven decision making

Education

Bachelor's degree

Tools

Jira

Airtable

Claude

Copilot

Job description

Jobtailor in Connecticut is seeking an experienced Operations/Systems Specialist to manage core business tools and analytics. You will partner with cross‑functional teams to configure platforms, build dashboards, and enable adoption through hands‑on training and practical guides.

The role emphasizes creating scalable reporting, maintaining data structures, and onboarding new users to key systems, with opportunities to optimize processes and drive business insights.