Tech Support & Help Desk Specialist

Southeast Community College; Lincoln (NE); On-site; Full time

Job description

Overview

Our Computer Support degree trains students for technical support and help desk positions. Courses include customer support skills, hardware maintenance, and hardware and software troubleshooting simulations. Graduates from this degree may work as the main computer resource technician in a company or may work as a member of a team providing help desk support.

Although many courses for this degree can be completed online, some courses may require in-person attendance.

Required Courses

Below are the required courses for this program. If you have questions please contact:

• GELO #5: Analytical, Quantitative, and Scientific Reasoning (Choose ONE): Credits: 3
• Or a higher level MATH class can be taken based on math placement scores
• GELO #6: Career and Life Skills Credits: 3
• Choose ONE additional course from either of the two areas below: Credits: 3
• GELO #3: Critical Thinking & Problem Solving
• GELO #4: Global Awareness and Citizenship