Tech Services Operations Specialist

Insight; Fort Worth (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

Teammate Resource Groups

Job summary

Insight is seeking a Services Operations Specialist W2 in Fort Worth, TX, to work onsite in our Fort Worth office. The role focuses on processing orders for technology devices, managing receiving discrepancies, and gaining product knowledge across vendors.

You will operate within a Sustainability department environment, with moderate noise and a need for careful attention to detail. We offer a supportive, inclusive culture with medical benefits, retirement plans, and access to Teammate Resource

Qualifications

• Problem-solving and critical thinking abilities.
• Excellent organizational skills.
• Ability to adapt in a fast-paced environment with a focus on attention to detail.

Responsibilities

• Enter orders in a timely manner for shipping, retrieval, and exchange of technology devices for specific accounts, while adhering to SLA.
• Investigate and resolve receiving discrepancies, managing receipt dates and working with distribution staff to resolve issues.
• Become an expert on information regarding products, programs, and initiatives of assigned vendors and product categories.
• Clear communication skills are required to deliver client-facing messages verbally and in writing, and respond to inquiries or complaints promptly.

Skills

Problem-solving

Critical thinking

Organizational skills

Attention to detail

Team work

Job description

Insight is seeking a Services Operations Specialist W2 in Fort Worth, TX, to work onsite in our Fort Worth office. The role focuses on processing orders for technology devices, managing receiving discrepancies, and gaining product knowledge across vendors.

You will operate within a Sustainability department environment, with moderate noise and a need for careful attention to detail. We offer a supportive, inclusive culture with medical benefits, retirement plans, and access to Teammate Resource