Services Operations Specialist W2

Insight; Fort Worth (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

Teammate Resource Groups

Job summary

Insight is seeking a Services Operations Specialist W2 in Fort Worth, TX, to work onsite in our Fort Worth office. The role focuses on processing orders for technology devices, managing receiving discrepancies, and gaining product knowledge across vendors.

You will operate within a Sustainability department environment, with moderate noise and a need for careful attention to detail. We offer a supportive, inclusive culture with medical benefits, retirement plans, and access to Teammate Resource

Qualifications

• Problem-solving and critical thinking abilities.
• Excellent organizational skills.
• Ability to adapt in a fast-paced environment with a focus on attention to detail.

Responsibilities

• Enter orders in a timely manner for shipping, retrieval, and exchange of technology devices for specific accounts, while adhering to SLA.
• Investigate and resolve receiving discrepancies, managing receipt dates and working with distribution staff to resolve issues.
• Become an expert on information regarding products, programs, and initiatives of assigned vendors and product categories.
• Clear communication skills are required to deliver client-facing messages verbally and in writing, and respond to inquiries or complaints promptly.

Skills

Problem-solving

Critical thinking

Organizational skills

Attention to detail

Team work

Job description

Select how often (in days) to receive an alert:

Services Operations Specialist W2

Ft Worth, TX, US, 76140

Requisition Number: 106472

Services Operations Specialist W2

Location: This role is fully onsite in our Fort Worth, TX office.

Shift: 8:00am - 5:00pm

Pay: $20/hr

Now is the time to bring your expertise to a W2 role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.

As a Services Operations Specialist W2 with Insight, you are situated in different sections within the Sustainability department, which operates as an integration and warehouse facility. We will count on you to expect moderate noise levels akin to a typical business office environment with computers, phones, and printers, as well as light foot traffic. Along the way, you will should be comfortable working in a confined space and capable of sitting at a computer terminal for extended periods.

What to Expect

We are legendary for taking care of our teammates. We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference! Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans.

As a Services Operations Specialist W2, you will get to:

• Enter orders in a timely manner for the shipping, retrieval, and exchange of technology devices for specific accounts, while adhering to the clients Service Level Agreements (SLA).
• Investigate and resolve receiving discrepancies, proactively managing receipt dates, working with distribution employees to resolve issues regarding lost and damaged products.
• Become an expert of information regarding specific products, programs, and initiatives of assigned vendors and product categories.
• Clear communication skills are required to deliver client-facing messages verbally and in writing, and the ability to respond effectively to inquiries or complaints in a timely fashion.

Be AmbITious: In this opportunity, it's not just about what you do today but also about where you can go tomorrow. As a Services Operations Specialist W2 at Insight, you have the potential for advancement within our organization; not just vertically but horizontally as well. Bringing your passion, dedication, and collaborative spirit to Insight will not only allow you to elevate your existing skills but also acquire new ones through enriching experiences and opportunities.

We are looking for a Services Operations Specialist W2 with:

• Problem-solving and critical thinking abilities, and Excellent organizational skills
• Ability to adapt in a fast-paced environment with a focus on attention to detail.
• Ability to work in a team and ability to work independently, strong time management skills and ability to prioritize work responsibilities

Insight at a Glance

• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• 14,000+ engaged teammates
• $1.4M+ total charitable contributions in 2023 by Insight globally

We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here .

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas
Job Segment: Operations Manager, Temporary, Cyber Security, Developer, Operations, Contract, Security, Technology