Tech-Savvy Sales Support Specialist | CAD & Drone

Skillcloud HCM; Woburn (MA); On-site; USD 31,822 - 45,323; Full time

Benefits offered by this job

Health Insurance

HSA contribution

401(k) with a 30% match

Job summary

Maine Technical Source (MTS) in Woburn, MA is seeking a Sales Support Specialist to join the showroom and office. The role entails demonstrating surveying and construction instruments, answering customer questions, and providing product training.

The position requires a high school diploma with a preference for a bachelor's degree, plus strong customer service and technical troubleshooting abilities. Occasional local travel is expected.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• Experience in sales or customer service supporting technical products is a plus.
• Ability to learn product specifications and troubleshoot issues.

Responsibilities

• Demonstrate surveying, engineering, and construction instruments to customers; answer questions and provide product training.
• Provide quotes, pricing details, and technical support via phone, showroom, or website.
• Coordinate training and customer events; respond to inquiries in a timely manner.
• Stay up to date on hardware and software solutions through vendor training and self-guided learning.

Skills

Customer service

Interpersonal skills

Troubleshooting

Tech savviness

Education

High school diploma

Bachelor’s degree (preferred)

Tools

CAD software

Job description

Maine Technical Source (MTS) in Woburn, MA is seeking a Sales Support Specialist to join the showroom and office. The role entails demonstrating surveying and construction instruments, answering customer questions, and providing product training.

The position requires a high school diploma with a preference for a bachelor's degree, plus strong customer service and technical troubleshooting abilities. Occasional local travel is expected.