Tech-Savvy Part-Time Sales Associate

Five Below, Inc.; Sylacauga (AL); On-site; USD 12,501 - 17,805; Part time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

Five Below is seeking a part-time Sales Associate in Sylacauga, AL to deliver outstanding customer service and drive store sales. You will greet customers, share product knowledge, and guide purchases while maintaining organized merchandise and a clean sales floor.

The role requires flexibility to cover day, evening, weekends, and potential overnight shifts. Physical duties include stocking and standing for long periods. Equal opportunity employer with accommodations available.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology such as cash registers, hand-held and mobile devices.
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Problem solving

Adaptability

Tech-savvy

Flexible schedule

Tools

Cash register

Hand-held devices

Mobile devices

Job description

Five Below is seeking a part-time Sales Associate in Sylacauga, AL to deliver outstanding customer service and drive store sales. You will greet customers, share product knowledge, and guide purchases while maintaining organized merchandise and a clean sales floor.

The role requires flexibility to cover day, evening, weekends, and potential overnight shifts. Physical duties include stocking and standing for long periods. Equal opportunity employer with accommodations available.