Tech Project Lead - ERP/WMS Implementations

firstPRO, Inc; West Chester (Chester County); On-site; USD 75,000 - 95,000; Full time

Job summary

firstPRO, Inc is seeking a Technical Project Manager to lead cross‑functional technology initiatives through the full project lifecycle. This role ensures high‑quality delivery on time and within budget while translating complex technical work into clear business outcomes.

Ideal candidates will have 3–5 years in IT operations and proven experience with Agile methodologies. Strong collaboration and communication skills are essential, as well as a commitment to continuous improvement. The position supports travel up to 5% across facilities.

Qualifications

• 3-5 years of exposure to software development or IT operations.
• 2-4 years of experience in manufacturing or supply chain preferred.
• Strong collaboration and risk management skills.

Responsibilities

• Lead end-to-end delivery of technology projects.
• Manage project scope, schedule, budget, and quality.
• Coordinate cross-functional technology teams.

Skills

Software development

Systems integration

Project management

Agile methodologies

Collaboration and communication

Education

Bachelor’s degree or equivalent work experience

PMP certification or in active pursuit

Tools

Jira

Azure DevOps

Job description

The Technical Project Manager leads and manages cross-functional technology initiatives through the full project lifecycle, including requirements gathering, planning, design, development, implementation, and post-launch support. The role ensures high-quality delivery that is on time and within budget while balancing rigor with flexibility in a fast-paced environment. This role serves as a critical bridge between technical teams and business stakeholders, translating complex technical work into clear business outcomes across manufacturing and distribution operations.

Responsibilities

• Lead end-to-end delivery of technology projects and position the PMO as a strategic partner to the organization.

• Develop and manage project plans, charters, communication plans, testing plans, and implementation plans.

• Manage project scope, schedule, budget, resources, risks, and quality of deliverables.

• Coordinate cross-functional technology teams including developers, architects, QA, infrastructure, security, and Support throughout the project lifecycle.

• Identify, assess, and mitigate technical risks including integration dependencies, system performance, data integrity, cybersecurity, and compliance requirements.

• Oversee system implementations, integrations, proofs of concept, and production deployments, including post-launch monitoring, stabilization, and support.

• Manage vendors, software platforms, and implementation partners delivering technical capabilities and services.

• Oversee technology-focused change management to drive user adoption, training, and effective utilization of new systems and tools.

• Assist with driving the adoption and maturation of Agile methodologies across the organization.

• Apply Agile, Waterfall, and hybrid delivery approaches based on project complexity and stakeholder needs.

• Being able partner with the technical team to identify risk, deliverables, outcomes

• Travel up to 5% across ACR facilities (FTE).

Experience

• 3–5 years of exposure experience in software development, systems integration, infrastructure, or IT operations.

• 2–4 years of experience in manufacturing, supply chain, distribution, or operational environments preferred.

• 4-7 years of experience managing technical projects through the full life cycle in IT, applications, infrastructure, data, or digital product environments

• Experience coordinating technical teams, managing delivery dependencies, and working with Agile and Waterfall methods, including tools such as Jira or Azure DevOps

• Proven experience managing ERP, WMS, TMS, or other enterprise system implementations.

• Strong collaboration, communication, facilitation, and risk management skills.

Education & Certifications

• Bachelor’s degree or equivalent work experience.

• PMP certification or in active pursuit.

Other Competencies

• Excellent verbal and written communication skills with the ability to translate technical concepts into business language.

• Strong customer service mindset and urgency to deliver results.

• Ability to think strategically and solve complex problems.

• Commitment to knowledge sharing and continuous improvement.