Tech Product Integration Lead – Healthcare SaaS

Becton Dickinson NA

Irvine (CA)

On-site

USD 115,000 - 184,000

Full time

10 days ago

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Job summary

BD is seeking a Manager, Technical Product Integration to lead the successful implementation, integration, and ongoing adoption of BD APM's connected healthcare solutions. This customer-facing role partners with health systems, clinicians, IT teams, and internal stakeholders to ensure seamless deployment, optimization, and support of software and SaaS-based products.

You will work across teams to resolve issues, develop training, and optimize workflows.

Qualifications

Bachelor's degree in IT, CS, Engineering, Healthcare Informatics, or a related field.
5+ years of experience supporting healthcare software products, system integrations, or healthcare IT environments at a hospital, IDN, or health system level.
Experience implementing and supporting SaaS applications and enterprise software solutions.
Strong understanding of healthcare workflows, IT infrastructure, and clinical environments.

Responsibilities

Serve as the primary technical advisor for customers during implementation, configuration, deployment, and ongoing support of BD APM capital and software solutions.
Lead the resolution of complex technical issues and escalations, partnering with Engineering, Product Management, Sales, and Marketing to drive timely solutions.
Build strong customer relationships that increase product adoption, drive customer satisfaction, and support long-term retention.