Tech PM Facets

UST; Seattle (WA); On-site; USD 88,000 - 132,000; Full time

Benefits offered by this job

401(k) Matching

Medical Insurance

Dental Insurance

Paid Time Off

Job summary

UST is seeking an experienced Technical Project Manager to lead the delivery of technology initiatives in the Healthcare Payer space, with a strong focus on the TriZetto FACETS Core Administration Platform.

Role requires guiding enterprise-scale software development, coordinating cross-functional teams across onshore and offshore locations, and delivering projects using Agile or Waterfall methodologies.

Qualifications

• 12+ years of IT industry experience.
• Minimum 5+ years of Healthcare Payer domain experience.
• Proven experience managing enterprise-scale software development and support projects.
• Experience leading distributed teams across multiple locations.
• Strong experience with TriZetto FACETS Core Administration Platform.
• Deep understanding of Healthcare Payer operations: Claims Processing; Membership & Enrollment; Provider Management; Billing & Premium Management.
• Experience delivering Application Development Projects; System Upgrades & Modernization Programs; Production Support Engagements.
• Strong stakeholder management and communication skills; Excellent project planning, execution, and governance capabilities.
• Experience managing vendor and client relationships; Strong risk, issue, dependency, and change management expertise.

Responsibilities

• Lead multiple concurrent projects involving FACETS development, enhancements, upgrades, integrations, and production support.
• Manage project scope, schedule, budget, resources, risks, dependencies, and stakeholder expectations.
• Serve as primary liaison between business leaders, product teams, architecture, engineering, QA, and operations teams.
• Drive Agile and/or Waterfall project execution methodologies for timely delivery.
• Facilitate project planning, sprint reviews, release management, and executive status reporting.
• Ensure alignment of project objectives with business priorities and strategic goals.
• Identify and mitigate risks, issues, and dependencies across workstreams.
• Manage cross-functional teams in onshore/offshore delivery models.
• Support change management, production deployment planning, and post-implementation stabilization activities.
• Establish project governance, delivery metrics, and reporting mechanisms.
• Foster strong collaboration with internal stakeholders, vendors, and healthcare business partners.

Skills

IT experience

Healthcare payer

FACETS platform

Distributed teams

Stakeholder management

Agile/Waterfall

Risk management

Project management

Vendor management

Communication

Leadership

Tools

JIRA

Azure DevOps

ServiceNow

Job description

Tech PM Facets

The Role

UST is searching for an experienced Technical Project Manager to lead the delivery of technology initiatives across the Healthcare Payer ecosystem, with a strong focus on the TriZetto FACETS Core Administration Platform.

What You'll Do

• Lead multiple concurrent projects involving FACETS application development, enhancements, upgrades, integrations, and production support
• Manage project scope, schedule, budget, resources, risks, dependencies, and stakeholder expectations
• Serve as the primary liaison between business leaders, product teams, architecture, engineering, QA, and operations teams
• Drive Agile and/or Waterfall project execution methodologies to ensure successful and timely delivery
• Facilitate project planning, sprint reviews, release management, and executive status reporting
• Ensure alignment of project objectives with business priorities and strategic goals
• Identify and mitigate risks, issues, and dependencies across workstreams
• Manage cross-functional teams operating in onshore/offshore delivery models
• Support change management, production deployment planning, and post-implementation stabilization activities
• Establish project governance, delivery metrics, and reporting mechanisms
• Foster strong collaboration with internal stakeholders, vendors, and healthcare business partners

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

• 12+ years of IT industry experience
• Minimum 5+ years of Healthcare Payer domain experience
• Proven experience managing enterprise-scale software development and support projects
• Experience leading distributed teams across multiple locations
• Strong experience with TriZetto FACETS Core Administration Platform
• Deep understanding of Healthcare Payer operations:
• Claims Processing
• Membership & Enrollment
• Provider Management
• Billing & Premium Management
• Experience delivering:
• Application Development Projects
• System Upgrades & Modernization Programs
• Application Support & Maintenance Initiatives
• Production Support Engagements
• Strong stakeholder management and communication skills
• Excellent project planning, execution, and governance capabilities
• Experience managing vendor and client relationships
• Strong risk, issue, dependency, and change management expertise

Preferred Qualifications

• PMP Certification
• Agile/Scrum Certification (CSM, PMI-ACP, SAFe, or equivalent)
• Experience working with large Healthcare clients
• Familiarity with HIPAA and healthcare regulatory requirements
• Experience with JIRA, Azure DevOps, ServiceNow, or similar delivery management tools

Location & Compensation

Role Location: Seattle, Washington

Compensation Range: $88,000-$132,000

Who We Are

Since 1999, UST has worked side by side with the world's best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients' organizations-delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact-touching billions of lives in the process. Visit us at .

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and "fair chance" ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.