Tech Operations & Systems Administrator—Cloud & Enterprise

The Regents of the University of California on behalf of their Los Angeles Campus; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

UCLA Academy of Workforce Excellence, in partnership with LADCFS, seeks a Technology Operations & Systems Administrator to manage enterprise IT infrastructure, classroom tech, and hybrid training delivery across Los Angeles County locations.

The role collaborates with university partners, DCFS, and external vendors to drive technology improvements and reliable services for thousands of child welfare professionals.

Qualifications

• Experience with cloud platforms (Azure, AWS) and cloud infrastructure.
• Support and maintain Microsoft 365, Teams, SharePoint and collaboration tools.
• Advanced IT support principles across multiple platforms.
• Systems administration including user accounts, permissions, configurations, and monitoring.
• Scripting/automation with PowerShell or Python.
• Ability to work independently in a satellite location with shifting priorities.
• Strong communication with Center staff and DCFS staff.
• Maintain confidentiality and represent leadership professionally.
• Support enterprise apps and training/data tracking systems.
• Organize and document files and technical procedures.
• Interpret training rules and policies of the AWE.
• Willingness to travel to LA County training sites.

Skills

Cloud platforms (Azure, AWS)

Microsoft 365 / Teams / SharePoint

IT support principles

Systems administration

APIs and data workflows

Scripting (PowerShell, Python)

Independent work in satellite location

Communication skills

Confidentiality

Documentation

Training rules & policy interpretation

Education

Bachelor's Degree in IT / CS

Master's Degree preferred

10+ years in sysadmin / IT support

5+ years in IT support (in lieu of degree)

Tools

Microsoft 365

SharePoint

Teams

Job description

UCLA Academy of Workforce Excellence, in partnership with LADCFS, seeks a Technology Operations & Systems Administrator to manage enterprise IT infrastructure, classroom tech, and hybrid training delivery across Los Angeles County locations.

The role collaborates with university partners, DCFS, and external vendors to drive technology improvements and reliable services for thousands of child welfare professionals.