Tech Operations Director: Strategy, Service & Impact

Henry County Schools; McDonough (GA); On-site; USD 100,000 - 140,000; Full time

Job summary

Henry County Schools is seeking a Director of Technology Operations to lead the district's Technology Operations team and ensure reliable service delivery across schools and facilities.

Responsibilities include budgeting, vendor management, and strategic alignment with instructional goals, while building leadership capacity and ensuring compliance with policies and ethics. This role requires strong communication and a proven track record in public school technology operations.

Qualifications

• Bachelor's degree preferred.
• Seven years of direct experience in Technology Operations.
• Strong leadership and team management skills.
• Familiarity with public school operations preferred.
• Ability to troubleshoot client systems issues.
• Demonstrated integrity and confidentiality in professional work.
• Ability to adhere to ethics standards for educators.

Responsibilities

• Oversee daily operations of the Technology Operations team including hiring, training, and performance management.
• Lead development and oversight of budgets (General Fund, SPLOST, federal funds) to meet mandates.
• Ensure professional development and succession planning within the team.
• Direct and manage daily operations of support services per district policy and laws.
• Ensure service standards, SLAs, and reporting for accountability.
• Manage asset and equipment inventory per district policies and mandates.
• Establish operating procedures, workflows, and reporting.
• Monitor service metrics and KPIs to detect trends and drive improvements.
• Coordinate device lifecycle management and software deployments with district standards.
• Communicate effectively with cabinet leadership, principals, and stakeholders.
• Lead change management and bid/contract processes to maximize value.
• Build relationships with principals and leaders to remove barriers.
• Review processes for efficiency and improve customer experience.
• Monitor financial management of Technology Operations and procurement processes.

Skills

Leadership

Team management

Troubleshooting

Public school operations familiarity

Communication

Integrity

Education

Bachelor's degree

Job description

Henry County Schools is seeking a Director of Technology Operations to lead the district's Technology Operations team and ensure reliable service delivery across schools and facilities.

Responsibilities include budgeting, vendor management, and strategic alignment with instructional goals, while building leadership capacity and ensuring compliance with policies and ethics. This role requires strong communication and a proven track record in public school technology operations.