Tech Lead - Enterprise Application Salesforce N 4C

1401 Genpact India Pvt. Ltd.; San Antonio (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

Genpact is seeking a Tech Lead for Enterprise Application focusing on Salesforce N. Lead design, development, and integration of declarative and programmatic solutions. You will drive architecture, governance, and best practices in a fast-moving, AI-driven environment.

You will collaborate with stakeholders to translate business requirements into scalable Salesforce-based solutions, including Apex, LWC, and integration patterns, while ensuring quality and delivery excellence.

Qualifications

• Bachelor-level and higher degrees in computer engineering, CS, or IT or a related field.
• Salesforce Administrator certification is preferred.
• English language proficiency required.

Responsibilities

• Declarative Tools: Flows, Process Builder, Workflow Rules, Approval Processes.
• Object & Field Management: Custom objects, fields, relationships (lookup, master-detail, many-to-many).
• Security & Access: Profiles, Permission Sets, Roles, OWD, Sharing Rules, Field-Level Security.
• UI Customization: Page Layouts, Record Types, Dynamic Forms, App Builder (Lightning).
• Reports & Dashboards: Custom report types, dynamic dashboards, joined reports.

Skills

Agile Methodology

Salesforce (Software)

Workday

Client Relations

Collaboration Tools

Education

Bachelor's degree in Computer Engineering

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Master's - Software Engineering

Job description

Tech Lead - Enterprise Application - Salesforce N

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

Responsibilitie

• Declarative Tools: Flows, Process Builder, Workflow Rules, Approval Processes
• Object & Field Management: Custom objects, fields, relationships (lookup, master-detail, many-to-many)
• Security & Access: Profiles, Permission Sets, Roles, OWD, Sharing Rules, Field-Level Security
• UI Customization: Page Layouts, Record Types, Dynamic Forms, App Builder (Lightning)
• Reports & Dashboards: Custom report types, dynamic dashboards, joined reports

Customization (Apex & LWC)

• Apex: Classes, Triggers, Batch Apex, Queueable, Scheduled Jobs, Future Methods
• Governor Limits: Bulkification, SOQL/DML best practices, avoiding limits violations
• Lightning Web Components (LWC): Component lifecycle, wire service, event handling, parent-child communication
• Aura Components: Legacy support and migration to LWC
• Visualforce: Pages, Controllers, Extensions (legacy support)
• Testing: Apex test classes (75%+ coverage), mocking, @TestSetup, assertions

Integrations

• REST & SOAP APIs: Salesforce standard APIs, callouts from Apex, named credentials
• Data 360
• Platform Events & Change Data Capture (CDC): Event-driven architecture, real-time integrations
• Middleware: MuleSoft, Informatica, or similar iPaaS tools
• External Services: Connecting external REST APIs declaratively via External Services
• Authentication: OAuth 2.0 flows (JWT, Web Server, Username-Password), Connected Apps
• ETL & Data Migration: Data Loader, Workbench, third‑party tools (Jitterbit, Talend)

Architecture & Best Practices

• Design Patterns: Trigger frameworks (e.g., FFLIB), Service/Selector/Domain layers
• Separation of Concerns: Enterprise architecture patterns
• Source Control: Git, Salesforce DX (SFDX), scratch orgs, unlocked packages
• CI/CD: GitHub Actions, Copado or similar deployment pipelines
• Metadata API & Tooling API: Understanding of deployment mechanisms

Salesforce Ecosystem Knowledge

• Core Clouds: Sales Cloud, Service Cloud, Financial Cloud (deep expertise expected)
• Additional Clouds: Data 360 and Marketing Cloud
• Salesforce Releases: Staying current with 3x annual releases, pre-release orgs
• AppExchange: Evaluating and managing managed packages
• Translating business requirements into technical solutions
• Code reviews
• Communicating with stakeholders and architects
• Strong documentation habits (technical specs, solution design docs)

Qualifications
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications
Salesforce Administrator - CzechitasCzechitas

Required Skills
Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Office 365 Deployment, People Leadership, Personal Effectiveness, Risk Management, Salesforce (Software), Storytelling, Workday

Language
English (Required)

Language Proficiency -
Advanced - C1

Job Type

Regular

Master Skill List

Enterprise Application Salesforce N

Remote Type

Office

Work Shift

Day Job (United States of America)

The approximate annual base compensation range for this position is:

60,000 to 75,000 USD

“Los Angeles California-based candidates are not eligible for this role”

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter

Make an impact – Help global enterprises solve business challenges that matter

Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead

Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day

Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.