Tech Lead

Veo; Denver (CO); On-site; USD 31,684 - 33,062; Full time

Job summary

A leading mobility-sharing provider is seeking motivated individuals for launch operations in Denver. Responsibilities include field tasks, responding to requests, and training technicians. Ideal candidates will have experience in mentoring and a passion for sustainable transportation. The position offers a pay range of $23–24 per hour. Join us in revolutionizing urban mobility with roles primarily focused in the evenings and on weekends.

Qualifications

• Prior experience leading or mentoring teammates.
• Willingness to work a variety of days and shifts, primarily evenings and weekends.
• Exceptional communication skills and attention to detail.

Responsibilities

• Perform field tasks: swapping batteries and rebalancing vehicles.
• Address complaints by solving issues or forwarding to a field tech.
• Train new technicians on SOPs and company systems.
• Ensure the warehouse is organized and up to standards.
• Assist with tasks assigned by Operations Manager.

Skills

Leading or mentoring teammates

Attention to detail

Exceptional communication

Passion for sustainable transportation

Ability to lift up to 60 lbs

Job description

Veo is excited to be launching our services in Spring of 2026 to the Denver Community. Interested in joining us for the launch? Please apply to this role to hear more closer to our launch date.

Company Overview

At Veo, we're bringing the next generation of mobility sharing to cities and universities globally through our dockless pedal bike, e‑bike and e‑scooter systems. We also offer fat‑tire bikes, cargo bikes and ADA‑compliant bikes – making us the only shared mobility provider with this breadth of options. We design and engineer our own vehicles and hardware and software systems to provide greener, sustainable transportation options to our communities. Our mission is to offer the best combination of multi‑modal sharing technology and seamless customer service, so users can unlock joy in their day. We are looking for exceptionally talented individuals who are ready to take on exciting challenges and own solutions. We are headquartered in Chicago, IL, but we are hiring across the U.S. Join us!

Responsibilities

• Perform field tasks: swapping batteries, rebalance vehicles, respond to on‑demand requests to locate/retrieve scooters
• Address complaints received by email or Zendesk by solving the issue or addressing it to a field tech
• Train new technicians in shift priorities, start and end of shift SOPs, and in company systems (upkeep, WIW, TechApp)
• Ensure that warehouse is organized and up to standards
• Batteries are being cycled correctly and vehicles are placed in the right position
• Assist with other tasks assigned by Operations Manager

Qualifications & Skills

• Prior experience leading or mentoring teammates
• A willingness and ability to work a variety of days and shifts, primarily evenings and weekends
• Exceptional communication and attention to detail
• Passion for dockless scooter sharing and sustainable transportation
• Ability to lift up to 60 lbs scooters without assistance

Below is the expected salary range for this position. The listed range is a good faith estimate, and exact compensation and total package may vary depending on market conditions and candidate qualifications.

Pay Range: $23–24 USD