Tech - L3 Server Repair CA

SMS InfoComm; Santa Clara, Northern (CA, KY); Hybrid; USD 41,000 - 48,000; Full time

Job summary

SMS InfoComm is seeking a Server Repair Tech in Santa Clara, CA to test, diagnose, and replace defective server components. The role requires hands-on assembly and testing, with documentation of results and parts used.

You will collaborate with repair teams, QC, and shipping to ensure reliable repairs and proper parts management. A high school diploma suffices, and the position is full-time with daytime shifts in a fast-paced environment.

Qualifications

• Knowledge of basic server architecture.
• Ability to assemble components to make a server functional.
• Run and understand testing diagnostics.
• Understand basic networking concepts.
• Understand basic error codes.
• Able to troubleshoot common server errors and issues.
• Motivated to learn about servers and networking.

Responsibilities

• Inspect, test, and diagnose servers.
• Replace parts as needed.
• Document all symptoms, test results, and parts replaced in shop floor tool.
• Collaborate with motherboard repair, motherboard testing, QC, whole unit repair, and inspections personnel.
• Provide back up for QC, inspection, whole unit repair, and motherboard testing.
• Maintain parts consumption.
• Other duties as assigned by leadership.

Education

High School Diploma

Job description

Job DetailsJob Location: Santa Clara, CA - Santa Clara, CA 95050Position Type: Full TimeEducation Level: High SchoolSalary Range: $30.00 - $35.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Installation - Maint - RepairSummary The Server Repair Tech will be responsible for testing, trouble shooting, and replacement of parts on servers sent to SMS for diagnosis and repair.

Responsibility

Daily Responsibilities – 90%

• Inspect, test, and diagnose servers
• Replace parts as needed
• Conduct and analyze server stress tests
• Document all symptoms, test results, and parts replaced in shop floor tool
• Collaborate with motherboard repair, motherboard testing, QC, whole unit repair, and inspections personnel
• Provide back up for QC, inspection, whole unit repair, and motherboard testing
• Maintain parts consumption
• Other duties as assigned by leadership

Team building & leadership – 10%

• Maintain and nurture positive work environment
• Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
• Follow process for system and parts management

Other Personal Skills Required

• Know basic server architecture
• Know how to assemble components to make server functional
• Run and understand testing diagnostics
• Understand basic networking architecture
• Understand basic error codes
• Able to trouble shoot common server errors and issues
• Motivated to solve problems
• Interested in constantly learning about servers and networking
• Increased understanding of testing and error codes