Tech - L1 Depot

Employee Magnets; Grapevine (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Employee Magnets is seeking a Computer Technician to diagnose and repair computer systems. You will take apart and reassemble components, resolve hardware issues within the schedule, and install or reinstall software for users.

In a warehouse setting, you will help maintain a positive work environment, support company culture, and foster teamwork and safety. The role requires hands-on problem solving and reliable performance under KPI targets.

Qualifications

• Pursuing A+ certification or equivalent training.
• Enrolled in tech school or similar program.
• 1–2 years of computer repair experience in a production environment.
• Experience with multiple OEMs and familiarity with major computer models.
• Ability to identify simple hardware replacements such as LCDs and HDDs.

Responsibilities

• Take apart and reassemble computer components and parts.
• Resolve hardware technical issues within time schedule and provide break/fix solutions.
• Set up computer systems and install or reinstall software for users.
• Maintain a positive, collaborative warehouse environment and support company culture.
• Contribute to a safe, healthy work environment focused on teamwork and well-being.

Skills

Hardware repair

Diagnostics

Repair experience

Teamwork

Attention to detail

Education

A+ certification in progress

Currently attending tech school

Tools

LCD/HDD replacement

OEM models knowledge

Computer hardware knowledge

Job description

The Computer Technician will be responsible for providing computer diagnostics and repairs.

Daily Responsibilities

• Take apart and reassemble computer components and parts.
• Resolve hardware technical issues within time schedule and provide the break and fix solution using in-house system
• May manually set up computer systems and hardware and install or re-install software programs for computer users.

Warehouse Efficiencies

• Builds and maintains a work environment that is positive and is supported by open feedback and two-way communications at all levels.

Team Building/Leadership

• Responsible for maintaining a positive work environment while supporting the company's culture.
• Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.

Qualifications

Education or Experience or Demonstrated Skill Set

• Working towards completing A+ certification.
• Still attending tech school.
• Should have solid 1-2 years of repair experience (in computer repair).
• Worked in low production PC type environment.
• Experienced in 1-2 OEMs.
• Knowledge of simple or repetitive component replacement such as LCD/HDD for multiple commodities.
• Should have working knowledge of different models of all major computer/electronics manufacturers.
• Job requires the ability to clearly organize and categorize work priorities to complete work.
• Demonstrated ability to read and follow written instructions and ideas.
• Job requires repeated and coordinated use of your hands, wrists, and fingers to use a computer keyboard, and other small handheld tools.
• Requires hands-on, ambition, and drive to succeed - Makes things happen.
• Goal oriented and must be accustomed to achieving results through teamwork.
• Must be able to identify and resolve problems in a timely manner.
• Must be able to reach daily KPI/Hour metrics - Minimum KPI Standards of 1.20- 1.49 (able to meet within 90 days of employment).
• Must be able to gather and analyze information skillfully.

Working Conditions

While performing the duties of this job, the employee is constantly required to sit for long periods of time. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to tolerate moderate to high noise levels in a warehouse environment. Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extensive period while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement. Employees must be able to lift objects approximately up to 50lbs.