Tech Install Crew

MCC NETWORK SERVICES LLC; Paxton (IL); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

401(k) matching

Paid Time Off

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

MCC NETWORK SERVICES LLC is hiring a Tech Install Crew member to perform coax and fiber installations and to provision and monitor Internet, IPTV, and VOIP services. You will travel to service calls and on-site projects across multiple IL locations.

Join a team that uses coax and fiber tools, communicates with customers, and coordinates with support to resolve issues. Full-time with overtime opportunities, Monday–Saturday, 8:00 AM–7:00 PM.

Qualifications

• High school diploma or GED required.
• Knowledge of installation processes to turn up media services.
• Willing to work weekends, evenings, holidays, and overtime.

Responsibilities

• Coax and fiber installations.
• Provision and monitor Internet/IPTV/VOIP services.
• Travel in company vehicles for service calls/on-site projects.
• Work with coax/fiber tools and equipment.
• Communicate procedures, policies, and other information to customers.
• Work with support to resolve customer issues.

Skills

Broadband installation

IT concepts basics

Hand and power tool use

Customer communication

Education

High school diploma/GED

Tools

Installation equipment

Drop plow

Trencher

Coax & fiber tools

Job description

Position: Tech Install CrewLocation(s): Sullivan, IL; Paxton, IL; Mt Vernon, IL; Marseilles, IL; Metamora, ILReports To: Field Ops SupervisorEmployment Type: Full-timeConxxus was founded with a mission for enhancing the quality of life in rural communities by providing competitively priced, state-of-the-art telecommunication services. Conxxus fiber infrastructure is Illinois’ first all fiber-to-the-home network. With fiber-to-the-home architecture, Conxxus is able to offer a full spectrum of video, voice and high-speed internet services to residential and business customers. By offering three services from one company, customers take advantage of bundled services – Conxxus is your one stop shop for all of your telecommunication needs.ResponsibilitiesCoax and Fiber installationsProvision and monitor Internet/IPTV/VOIP servicesTravel in company vehicles for service calls/on site projectsWork with coax/fiber tools and equipmentCommunicate procedures, policies, and other information to customersWork with support to resolve customer issuesExperience/Skills/RequirementsEntry LevelHigh school diploma/GED requiredWilling to work flexible hours including weekends, evenings, holidays, and overtimeValid driver’s license; good driving recordKnowledge of mechanical and consumer devicesWilling to work in varying heights, close spaces, and weather conditionsPreferred SkillsKnowledge/experience on processes leading up to actual installation process to turn up customers media services.basic understanding of IT concepts and fundamentals/experience preferredKnowledge/experience with installation equipmentKnowledge/experience with drop plow and/or trencherbroadband technician: 1 year (Preferred)voice, data, coax: 1 year (Preferred)Physical Requirements:Lift and carry up to 75 pounds independently on an occasional basis.Frequently lift and carry up to 50 pounds.Work with heavier materials and equipment with assistance from another employee or mechanical lifting equipment when required.Push, pull, move, and position cable, conduit, tools, equipment, and materials.Stand and walk for extended periods, including up to 8–10 hours during a workday.Frequently bend, stoop, kneel, crouch, crawl, reach, and work in awkward positions.Enter and exit trucks and equipment, and work around utility structures.Work with hands and arms above shoulder level for extended periods.Use hand tools and power tools requiring repetitive gripping, grasping, and manual dexterity.Walk over uneven, muddy, rocky, or rough terrain.ScheduleFull-time position, 40 hours per week with overtime opportunitiesShifts range from Monday – Saturday between the hours of 8:00 AM - 7:00 PMCompensation & Benefits$23 - $25 per hour401(k) matchingPaid Time OffDental insuranceHealth insuranceLife insuranceVision insurance