Tech Implementation & Data Analytics Lead

Graham Personnel Services; Greensboro (NC); Presencial; USD 75.000 - 90.000; Jornada completa

Descripción de la vacante

Graham Personnel Services is seeking a Technology Implementation & Data Analyst to lead deployment, optimization, and adoption of business technologies, including ATS, CRM, HRIS, and BI dashboards. This role serves as the liaison between business leaders, software vendors, and IT partners to ensure efficient implementation and data-driven decision making.

You will develop dashboards and analytics to drive strategic insights and collaborate with stakeholders to improve processes, productivity,

Formación

• Bachelor's degree or higher in Information Technology, Business, Project Management, or a related field preferred.
• Experience leading software implementations, technology projects, or business systems initiatives.
• Strong project management, organizational, and stakeholder management skills.
• Familiarity with ATS, HRIS, CRM, payroll, or workforce management systems preferred.
• Knowledge of Power BI or similar dashboard development tools.

Responsabilidades

• Lead the implementation and rollout of business software, platforms, and system upgrades.
• Manage project timelines, testing, training, communications, and post-launch support.
• Partner with vendors, consultants, and internal stakeholders to ensure successful delivery.
• Identify opportunities to automate processes and improve operational efficiency.
• Support and optimize Microsoft 365, ATS, CRM, HRIS, payroll, and workforce management systems.
• Coordinate system integrations, data migrations, and technology enhancements.
• Develop SOPs, training materials, and user documentation.
• Lead change management to maximize adoption and utilization of technology solutions.
• Design, develop, and maintain dashboards, scorecards, and KPI reporting for leadership.
• Build reports using ATS, HRIS, payroll, recruiting, sales, and operations data.
• Analyze trends in recruiting performance, fill rates, retention, turnover, revenue, client performance, and productivity.
• Develop automated reporting solutions to improve visibility and reduce manual reporting.
• Present findings and actionable insights to leadership.
• Support forecasting, workforce planning, and strategic initiatives through data analysis.

Conocimientos

Project management

Stakeholder management

Data analysis

Process improvement

Vendor coordination

Educación

Bachelor's degree in Information Technology, Business, Project Management, or related field

Herramientas

Power BI

Microsoft 365

ATS

HRIS

CRM

Descripción del empleo

Graham Personnel Services is seeking a Technology Implementation & Data Analyst to lead deployment, optimization, and adoption of business technologies, including ATS, CRM, HRIS, and BI dashboards. This role serves as the liaison between business leaders, software vendors, and IT partners to ensure efficient implementation and data-driven decision making.

You will develop dashboards and analytics to drive strategic insights and collaborate with stakeholders to improve processes, productivity,