Tech & Facilities Operations Leader

Main Event; Tulsa (OK); On-site; USD 54,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Disability

Employee Assistance Program

401K matching

FREE food

FREE gameplay

Growth opportunities

Two FUN brands under one roof

Job summary

Main Event in Tulsa is seeking a Technical Services Manager/Facility Manager to lead the facilities team, oversee maintenance, and drive guest satisfaction. The role requires coordinating 3-6 hourly staff, repairing equipment, and responding to maintenance needs while maintaining safety and quality standards.

Expect a fast-paced environment with on-site leadership responsibilities, schedule expectations, and opportunities to grow within a two-brand environment.

Qualifications

• 21+ years of age.
• 3+ years of building maintenance experience; bowling/pinsetter knowledge a plus.
• Ability to move lane maintenance equipment (~250 lbs.), climb ladders, and repair/maintain facility machines.
• Ability to lead a team to create a memorable guest experience.
• Strong leadership capabilities.
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.
• Ability to communicate effectively, both orally and in writing.

Responsibilities

• Developing and leading a team of 3-6 hourly team members to exceed guest’s expectations.
• Maintaining, troubleshooting, and repairing all facility equipment.
• Performing all scheduled and maintenance duties and responding to trouble calls.
• Demonstrating proactive leadership by ensuring positive guest experiences and providing hands-on training to technicians.

Skills

Team leadership

Facility maintenance

Effective communication

Physical stamina

Staff training

Customer experience focus

Job description

Main Event in Tulsa is seeking a Technical Services Manager/Facility Manager to lead the facilities team, oversee maintenance, and drive guest satisfaction. The role requires coordinating 3-6 hourly staff, repairing equipment, and responding to maintenance needs while maintaining safety and quality standards.

Expect a fast-paced environment with on-site leadership responsibilities, schedule expectations, and opportunities to grow within a two-brand environment.