Tech Enablement Lead, B2B Operations

LinuxCareers; United States; Remote; USD 140,000 - 210,000; Full time

Benefits offered by this job

15 vacation days

Argentinean holidays

Healthcare stipend

Sabbatical after 5 years

Family leave

English coaching

Customizable perks

Job summary

CookUnity is seeking a hands-on Tech Enablement Leader to guide the Tech Enablement Engineer and scale internal tools, automations, and a Smart Fridges IoT fleet. You will manage an engineer, contribute to embedded Linux hardware, and collaborate across product, engineering, operations, and business teams to grow our internal infrastructure and connected device ecosystem.

Responsibilities include designing reliable production workflows, integrating third-party platforms via APIs, and ensuring

Qualifications

• Experience managing engineers with accountability for delivery.

Responsibilities

• Manage, coach, and develop a Tech Enablement Engineer; own intake, roadmap, delivery, and stakeholder communication.

Skills

People management

Backend software

JavaScript/TypeScript

Python

SQL

Embedded Linux

IoT devices

CI/CD

Security & privacy

API design

Tools

n8n

React/Next.js

Node.js

Python tooling

AWS IoT Greengrass

MQTT

Raspberry Pi/edge devices

Job description

CookUnity is a chef-to-consumer meal delivery platform. This role leads the Tech Enablement team within B2B Operations, overseeing technology that supports internal tools, automations, integrations, and a Smart Fridges IoT fleet. You will manage an engineer, work hands-on on embedded Linux and hardware challenges, and collaborate across product, engineering, operations, and business teams to scale the company's internal infrastructure and connected device ecosystem.

What You'll Do

• Manage, coach, and develop a Tech Enablement Engineer; own intake, roadmap, delivery, and stakeholder communication
• Design and deliver workflow automations using low-code platforms (n8n) and custom software; ensure monitoring, failure handling, and operational ownership
• Guide development of internal web and mobile tools, dashboards, and services for Operations, Healthcare, Customer Experience, Sales, and Smart Fridges teams
• Lead technical direction for Smart Fridges hardware and embedded Linux software; work on compute devices, locks, sensors, cameras, connectivity, and edge computer vision
• Scale fleet operations from hand-configured deployments to reproducible imaging, remote software updates, staged releases, rollback, and central health monitoring across hundreds of devices
• Design reliable production workflows integrating third-party platforms (Salesforce, logistics, healthcare) via APIs, webhooks, and scheduled jobs with proper retry, idempotency, and monitoring
• Partner with Security, Legal, and Infrastructure on access controls, secrets management, and operational readiness for customer and healthcare data
• Maintain architecture documentation, device build procedures, deployment runbooks, and operational playbooks; decide which prototypes to productize or retire
• Evaluate and scale AI tools in B2B operations and engineering workflows with focus on reliability, data protection, and measurable business impact

What You Need

• Experience managing engineers, including coaching, feedback, prioritization, and accountability for delivery
• Strong hands-on software engineering experience across backend services, integrations, and internal applications; proficiency in JavaScript/TypeScript or Python and working knowledge of SQL
• Hands-on experience building and operating physical IoT devices with embedded Linux in the field; ability to diagnose issues across device hardware, sensors, connectivity, OS services, and cloud systems
• Demonstrated experience scaling a device fleet beyond hand-configured deployments, including reproducible provisioning, remote software updates, staged releases, rollback, telemetry, security, and field support
• Experience designing reliable production workflows using APIs, webhooks, scheduled jobs, and third-party systems, including retries, idempotency, monitoring, and data reconciliation
• Experience with cloud deployment, CI/CD, access management, and incident response for business-critical systems
• Sound judgment about security and privacy; ability to identify when to involve specialist reviewers for sensitive customer or healthcare data
• Ability to translate ambiguous operational needs into priorities, technical plans, and clear decisions with technical and non-technical stakeholders
• Fluent English communication skills (written and spoken) for collaboration across teams and regions
• Support for 24/7 uptime and on-call rotation to keep the business operational

Nice to Have

• Experience with Raspberry Pi or similar edge devices, and with AWS IoT Greengrass, SSM, MQTT, or comparable fleet-management tools
• Experience with camera pipelines, computer vision at the edge, hardware manufacturing, or device quality assurance
• Experience with n8n or similar automation platforms and with Salesforce or other CRM integrations
• Experience building internal applications with React/Next.js and Node.js or Python, and deploying them on cloud platforms
• Familiarity with healthcare operations or workflows involving PHI-sensitive data
• Experience with customer support, marketing, or logistics tools and their APIs
• Experience applying AI tools to operational workflows while checking output quality, privacy, and business impact
• Comfort leading a small team across software, hardware, vendors, and business stakeholders in a fast-moving environment

Paid in USD. Benefits include 15 business days vacation per year, 16 fully paid Argentinean holidays, monthly healthcare stipend, 5-year paid sabbatical (4 weeks after 5 years), paid family leave, compassionate leave (3-5 days as needed), personalized English coaching, and customizable perks including learning, wellness, and delivery apps.