Tech Director

West Edge, LLC; Chesapeake (VA); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401K with company match

Paid time off

Profit sharing eligibility

Flexible schedule

Hybrid work

Job summary

West Edge, LLC is seeking a Technical Director to lead the agency’s technical strategy, infrastructure, and execution across web, digital, and immersive platforms.

You will blend hands-on technical leadership with strategic oversight to ensure systems are stable, scalable, and future-ready while supporting growth in web, AI, and XR capabilities. This full-time, on-site role requires strong leadership and cross-functional collaboration.

Qualifications

• 7+ years of experience in digital or creative agency environments.
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Responsibilities

• Define and maintain the agency’s overall technology roadmap.
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Skills

Leadership

Communication

WordPress

PHP

JavaScript

MySQL

HTML/CSS

Cloudflare

WP Engine

AWS

CI/CD

AI tools

XR platforms

Tools

WordPress

PHP

JavaScript

MySQL

HTML/CSS

Cloudflare

WP Engine

AWS

CI/CD

AI tools

XR platforms

Job description

Job Description

TECHNOLOGY director

Full Time | On-Site

Overview

West Edge is a creative agency at the intersection of marketing, technology, and experience. We’re seeking a Technical Director to lead the agency’s technical strategy, infrastructure, and execution across web, digital, and immersive platforms. This role blends hands-on technical leadership with strategic oversight, ensuring systems are stable, scalable, and future-ready while supporting the agency’s growth in web, AI, and XR capabilities.

Core Responsibilities

Technical Leadership & Strategy

• Define and maintain the agency’s overall technology roadmap.
• Lead the evaluation, selection, and implementation of new tools, platforms, and technologies.
• Ensure the agency’s technology stack supports creative innovation and operational efficiency.
• Bridge communication between creative, development, and operations to align goals and timelines.

Web & Digital Operations

• Oversee all web development operations across 100+ client sites.
• Ensure stability, uptime, scalability, and security of hosting environments (WordPress/WP Engine).
• Manage core, theme, and plugin updates, QA, and deployment workflows.
• Standardize processes for builds, testing, and documentation across projects.
• Support API integrations, automation, and data interoperability between client and internal systems.

Infrastructure & Security

• Oversee company network, wifi, and integrated systems to ensure uptime and efficiency
• Maintain technical infrastructure, including DNS, SSL, backups, and hosting relationships.
• Implement and monitor security best practices for both client and internal systems.
• Manage user access, permissions, and credential hygiene across all platforms.
• Establish and enforce Service Level Agreements (SLAs) for uptime, response times, and maintenance.
• Lead system integrations between Workamajig, Google Workspace, and other core platforms.
• Automate workflows to improve efficiency, reduce manual effort, and increase department visibility
• Oversee data flow, backups, and reporting between systems for business intelligence

Team Development & Vendor Management

• Mentor and manage developers, freelancers, and technical partners.
• Maintain documentation, SOPs, and training resources for internal use.
• Build and maintain a roster of trusted technical vendors and partners.
• Ensure cross-functional collaboration between development, design, and client success teams.

Innovation & Future Tech

• Research, test, and recommend emerging technologies in AI, AR/XR, and automation.
• Collaborate with creative teams to bring interactive and immersive ideas to life.
• Translate R&D prototypes into scalable production-ready solutions.
• Stay ahead of digital trends, ensuring the agency remains a leader in creative technology.

Qualifications

• 7+ years of experience in digital or creative agency environments.
• Proven leadership in technical strategy, web operations, and digital infrastructure.
• Expert-level knowledge of WordPress, PHP, JavaScript, MySQL, HTML/CSS, and related frameworks.
• Experience with Cloudflare, WP Engine, AWS, and CI/CD deployment workflows.
• Experience with AI tools, XR platforms, and automation systems.
• Strong communication, documentation, and leadership skills.
• Ability to balance hands-on problem-solving with long-term strategic planning.

Compensation

• Competitive salary based on experience
• Profit sharing eligibility
• Health, vision, and dental insurance
• 401K with 4% Company match
• Paid Time Off
• Flexible and hybrid work schedule

Company Description

West Edge is a creative agency at the intersection of marketing, technology, and experience. We’re seeking a Technical Director to lead the agency’s technical strategy, infrastructure, and execution across web, digital, and immersive platforms. This role blends hands-on technical leadership with strategic oversight, ensuring systems are stable, scalable, and future-ready while supporting the agency’s growth in web, AI, and XR capabilities.

West Edge is a creative agency at the intersection of mar